http://www.itworld.com/taxonomy/term/159/all xx http://www.itworld.com/business-intelligence/85373/why-bi-ripe-now-for-businesses-any-size Oracle's range of offerings to mid-size and emerging companies reflects its vision that BI and EPM solutions can be embraced by companies of all sizes. Business intelligence IT management/strategy BI Oracle Thu, 19 Nov 2009 13:58:33 -0500 jmcguirk 85373 at http://www.itworld.com http://www.itworld.com/business-intelligence/85379/oracle-business-brief-keeping-hold-your-customers-especially-tough-econo You know as much as anyone about the challenges faced by midsize organizations. There are always competitors with deeper pockets, customers demanding more for less, and suppliers giving preferential terms to larger organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you. Business intelligence Small business BI Oracle Thu, 19 Nov 2009 13:25:34 -0500 jmcguirk 85379 at http://www.itworld.com http://www.itworld.com/business-intelligence/85378/analytics-partners-delivering-faster-and-more-strategic-bi Analytics Partners choose to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging midmarket, as well as to its channel partners. Read this case study to learn more about this successful partnership. Business intelligence IT management/strategy BI Oracle Thu, 19 Nov 2009 13:22:54 -0500 jmcguirk 85378 at http://www.itworld.com http://www.itworld.com/business-intelligence/85376/chaos-order-winning-information-management-game This paper explores how businesses can capitalize on a free, easy-to-use, rapid web application tool for the Oracle Database that will help consolidate personal databases, spreadsheets, and other data to create a single point of truth for everyone in the company. Business intelligence IT management/strategy BI IT management Oracle Thu, 19 Nov 2009 13:18:39 -0500 jmcguirk 85376 at http://www.itworld.com http://www.itworld.com/business-intelligence/85083/should-your-email-live-cloud-infrastructure-and-operations-analysis This Forrester Report will help enterprises better understand opportunities to leverage the cloud to address pain points by review of three basic architectures to consider as you evaluate taking your email into the cloud. Business intelligence IT management/strategy BI Dell Email infrastructure Tue, 17 Nov 2009 15:42:39 -0500 jmcguirk 85083 at http://www.itworld.com http://www.itworld.com/it-managementstrategy/84451/toro-national-support-network TORO's contact center handles an average of 300 calls per day and it needed a cost-effective solution that would improve its operations. Download this case study to see how they partnered with NEC and how NEC's UC for Business contact-center solution improved productivity both inside and outside of the contact center. Business intelligence IT management/strategy BI IT management NEC Wed, 11 Nov 2009 17:18:16 -0500 jmcguirk 84451 at http://www.itworld.com http://www.itworld.com/storage/84425/achieving-flexible-storage-scalability-the-case-enterprise-modular-storage-arrays For Business on a data growth path, the management of storage creates numerous problems, including business disruptions when upgrading and the need for greater availability and scaling flexibility. Partner with NEC to deal with this challenge. Business intelligence IT management/strategy Storage BI IT management NEC Wed, 11 Nov 2009 16:44:33 -0500 jmcguirk 84425 at http://www.itworld.com http://www.itworld.com/virtualization/84424/coping-san-storage-frustration-caused-server-virtualization Server virtualization is clearly one of the breakout technologies in the first decade of the 21st century. The results are both operationally and economically compelling, however, they are not without their pitfalls as server virtualization unless properly managed with appropriate SAN storage. IT management/strategy Server and data center Virtualization BI SAN server virtualization Wed, 11 Nov 2009 16:42:04 -0500 jmcguirk 84424 at http://www.itworld.com http://www.itworld.com/business-intelligence/83383/improving-customer-retention-and-satisfaction It is 5 times more expensive to acquire a new customer than to retain an old one. This Ziff Davis white paper explores the relationship between customer retention and the quality of technical support and reveals 12 crucial remote-support tools that enable your team to boost customer satisfaction. Business intelligence IT management/strategy Networking applications BI networking Tue, 03 Nov 2009 12:59:51 -0500 jmcguirk 83383 at http://www.itworld.com http://www.itworld.com/business-intelligence/83382/applying-remote-support-technology-maximum-impact Remote-support technology is a powerful tool for support delivery. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact. Business intelligence IT management/strategy Networking applications BI networking Tue, 03 Nov 2009 12:57:19 -0500 jmcguirk 83382 at http://www.itworld.com