http://www.itworld.com/taxonomy/term/19/all xx http://www.itworld.com/crm/84438/crm-how-marriott-broke-down-customer-data-siloes Make every interaction meaningful: It's the Marriott philosophy. This is not an easy task given the multitude of Marriott brands and the plethora of campaign management tools used to contact customers. By partnering with brand leaders and marketing leaders, Marriott's IT department built a unified framework for engaging with customers. The project enabled Marriott to exceed its revenue goals while sending customers fewer, more targeted communications. http://www.itworld.com/crm/84438/crm-how-marriott-broke-down-customer-data-siloes#comments CRM Software Case study Wed, 11 Nov 2009 16:10:21 -0500 ITworld staff 84438 at http://www.itworld.com http://www.itworld.com/open-source/81578/a-peek-carnegie-mellons-open-source-lab The university has set up a computing lab for its students using all FOSS tools. http://www.itworld.com/open-source/81578/a-peek-carnegie-mellons-open-source-lab#comments Development Open Source Case study Carnegie Mellon education Fedora foss open source Red Hat Mon, 19 Oct 2009 21:05:29 -0400 Esther Schindler 81578 at http://www.itworld.com http://www.itworld.com/software/80443/ruby-rails-poc We recently finished a POC in Ruby on Rails technology. This resulted in Infosys Technologies adding a client project. http://www.itworld.com/software/80443/ruby-rails-poc#comments Development Case study Ruby on Rails Fri, 09 Oct 2009 03:21:29 -0400 miti 80443 at http://www.itworld.com http://www.itworld.com/storage/71515/earth-rangers-builds-green-future-efficient-storage Earth Rangers is a Canadian non-profit organization that is focused on inspiring children to have a positive impact on the environment. The company also inspires the public and corporate leaders with its innovative headquarters. http://www.itworld.com/storage/71515/earth-rangers-builds-green-future-efficient-storage#comments Green IT Storage Case study environment NAS Thu, 16 Jul 2009 10:57:57 -0400 lfmann 71515 at http://www.itworld.com http://www.itworld.com/server-and-data-center/71459/case-study-amb-group-llc AMB Group, the parent company for the diversified business and investment assets of Arthur M. Blank, owner of the Atlanta Falcons, struggled to find a strategy to manage its annual storage growth of nearly 15 percent. AMB Group found itself playing a constant game of catch-up by spending large amounts of money for bigger servers with greater attached hard drive space. The company quickly realized it needed to go long, as in a long-term, cost-effective, IT solution to support its continuous business growth. http://www.itworld.com/server-and-data-center/71459/case-study-amb-group-llc#comments Server and data center Storage Case study SAN virtualization Wed, 15 Jul 2009 19:31:01 -0400 edougherty 71459 at http://www.itworld.com http://www.itworld.com/software/68964/amalga-helps-hospital-keep-swine-flu-check El Camino Hospital in California built a custom tool on top of Microsoft's e-health system to track patients that came to the hospital with flu-like symptoms. http://www.itworld.com/software/68964/amalga-helps-hospital-keep-swine-flu-check#comments Software Case study Amalga health care swine flu Mon, 08 Jun 2009 15:56:21 -0400 ITworld staff 68964 at http://www.itworld.com http://www.itworld.com/virtualization/68924/virtualization-security-protecting-unique-ip Moving to a nearly fully-virtualized infrastructure in 2008 made Joel Braverman a lot more confident in both the physical and digital IT infrastructure at his (relatively new) employer Universal Audio. As manager of IT and the guy responsible for security on that infrastructure -- one that supports a company whose products are both expensive and almost entirely digital -- it also made him extremely nervous, he says. http://www.itworld.com/virtualization/68924/virtualization-security-protecting-unique-ip#comments Security Virtualization Case study universal audio Mon, 08 Jun 2009 10:13:32 -0400 ITworld staff 68924 at http://www.itworld.com http://www.itworld.com/soa/67699/soa-security-how-irish-luck-went-long-way The EBS Building Society, one of Ireland's largest financial services companies, wanted SOA for its ability to quickly model (and change) business processes. And it was IT Head David Yeates' responsibility to secure the resulting architecture. Here, he explains the process his company took to achieve secure SOA. http://www.itworld.com/soa/67699/soa-security-how-irish-luck-went-long-way#comments Security SOA Case study architecture Mon, 11 May 2009 09:53:42 -0400 ITworld staff 67699 at http://www.itworld.com http://www.itworld.com/green-it/66776/sprint-greens-it-reduces-carbon-emissions-and-operating-costs IT innovations save $20 million in operating costs and reduce carbon emissions by 10,450 metric tons http://www.itworld.com/green-it/66776/sprint-greens-it-reduces-carbon-emissions-and-operating-costs#comments Business Green IT Case study Earth Day recycling Sprint Tue, 21 Apr 2009 20:13:57 -0400 cadie 66776 at http://www.itworld.com http://www.itworld.com/business/66603/excellence-inventory-management-using-sap-web-console-case-study This case study illustrate the management & automation of inventory processes using SAP Web console that were used to meet the challenges of shipping a very high sales order volume. http://www.itworld.com/business/66603/excellence-inventory-management-using-sap-web-console-case-study#comments Business IT management/strategy Case study Inventory Management SAP Web Console Sun, 19 Apr 2009 09:00:52 -0400 dk1971 66603 at http://www.itworld.com