voip News

  • Say goodbye to desktop phones

    Posted July 21, 2014 - 9:52 pm

    VoIP apps and a high-density 11ac Wi-Fi network let an Oklahoma insurer scrap its desktop phones.
  • Face to face with 8x8: Company execs discuss keys to VoIP success

    Posted July 7, 2014 - 1:22 pm

    We sat down recently with executives from 8x8 to talk about their growth as a Unified Communications provider and about the overall industry trend toward replacing traditional PSTN voice service and infrastructure with VoIP. The discussion comes on the heels of a solid fiscal year for the company, which saw total revenues for fiscal 2014 increase by 24% over fiscal 2013; 8x8's fiscal year ended March 31, 2014.
  • Why one company declined cloud-based 'crisis communications system'

    Posted January 2, 2014 - 10:17 pm

    Cloud-based services are still often seen as too risky for sensitive information. Take the case at Kingsport, Tenn.-based Eastman Chemical Company, which said "no" to the cloud when designing its new crisis communications system.
  • Delta preemptively silences all in-flight phone yapping

    Posted December 19, 2013 - 12:47 pm

    Delta CEO Richard Anderson Wednesday told the airline's employees Wednesday that Delta will not allow cellular or VoIP calls during its flights, even if the FCC says it's okay.
  • JetBlue will enforce in-flight VoIP ban after all

    Posted December 16, 2013 - 6:46 pm

    The airline had said it wouldn't "police" voice calls, but after customers responded, it will.
  • Skype backtracks, won't kill PC peripheral compatibility (yet)

    Posted November 8, 2013 - 1:50 pm

    Skype decides it won't kill all aspects of its desktop API just yet, after facing widespread backlash on the decision to do so.
  • Break the Bottleneck: Smooth out your business's voice and video streaming with QoS

    Posted August 5, 2013 - 3:12 pm

    Prioritize your network traffic to ensure consistent quality.
  • Hands-on with Skype's new video-messaging service

    Posted June 18, 2013 - 11:20 am

    Skype announced Monday that its video-messaging service, which allows users to send a video of three minutes or less to their Skype contacts, is now out of beta and free to all users.
  • Microsoft links Skype voice, video calling to Outlook.com

    Posted April 30, 2013 - 10:08 am

    Microsoft is rolling Skype in with its free Outlook.com email service, giving customers the ability to fire up VoIP calls directly from their mail inbox.
  • Razer Comms disrupts the VOIP arena with a free public beta

    Posted April 24, 2013 - 3:20 pm

    The erstwhile peripheral maker is taking a stab at the VOIP space with Razer Comms.
  • French regulator says Skype must register as a telco or risk prosecution

    Posted March 12, 2013 - 12:14 pm

    Registered operators must provide emergency calling service and lawful intercept capabilities.
  • Microsoft shows off iPhone, iPad and Android clients, voice calls between Lync server and Skype

    Posted February 20, 2013 - 11:49 am

    Microsoft demonstrated at Lync Conference 2013 today new capabilities of its Lync unified communications platform including clients for Android devices, iPhones and iPads that support VoIP.
  • Microsoft promises stronger ties between Lync, Skype

    Posted February 20, 2013 - 2:56 am

    Microsoft is launching new capabilities in its Lync communication platform that ties Lync and Skype together to enable audio call and Instant Messaging interoperability as well as shared presence.
  • Cisco working to fix broken patch for VoIP phones

    Posted January 7, 2013 - 11:14 pm

    Cisco Systems plans to release a new patch for a vulnerability in its VoIP phones after the first patch did not fix the problem, which could allow an attacker to eavesdrop on conversations.
  • Facebook adds voice and chat to its Messenger apps

    Posted January 7, 2013 - 12:35 pm

    Facebook added a new feature to its Messenger apps for Android and iOS via an update on Friday: Voice messages and chat. Instead of typing messages or sending photos and smiley faces, now you can record and send quick voice messages.
  • When it comes to VoIP and unified communications, are you sacrificing security for cost savings?

    Posted January 6, 2013 - 10:16 pm

    If you were to ask most IT professionals to connect CRM or ERP applications to an external IP network without some form of network security, they would look at you as if you had lost your mind. Yet many organizations today are deploying business critical IP-based voice and video communications without applying standard corporate security policies.
  • Ekiga 4.0 offers a fresh, open source Skype alternative

    Posted December 7, 2012 - 1:22 pm

    Longtime users of Ubuntu Linux may already be familiar with open source Ekiga, which used to be the default Voice-over-Internet Protocol (VoIP) client in that popular Linux distribution, but late last month the telephony software got a major update.
  • Skype confirms video messaging feature with legal change

    Posted December 5, 2012 - 2:34 pm

    Skype hasn't officially confirmed rumors of a video messaging service that's supposed to be coming to its platform, but an update to its terms of service on Wednesday did the job.
  • Become a Skype power user with our 7 must-know secrets

    Posted November 8, 2012 - 4:14 pm

    Skype is so popular that in some circles people use the name of the service as a verb. Yet most people use Skype only for making free voice calls, and for conducting occasional video chats between far-flung relatives. That's a shame, because Skype is a powerful business tool. A Skype-powered videoconference can take the place of a business trip, saving you money on airfare, hotel, and car rental. And let’s not forget the free Skype-to-Skype calls you can make to overseas suppliers, clients, and other contacts.
  • Skype 6 with improved social integration now available

    Posted October 25, 2012 - 12:04 pm

    New versions of Skype for Windows and OS X were released Wednesday by Microsoft. These latest versions add support for signing in through Facebook and Microsoft accounts.
  • Microsoft touts Skype for Windows 8, Windows RT launch on Friday

    Posted October 22, 2012 - 4:45 pm

    Microsoft today said that a free Windows 8 and Windows RT Skype app will be ready for downloading from the Windows Store on Friday, Oct. 26.
  • ShorTel goes big in hosted VoIP: A Q&A with CEO Blackmore

    Posted October 2, 2012 - 3:45 pm

    ShoreTel, which made its mark in IP telephony by simplifying unified communications and reducing total cost of ownership, recently broke into the hosted VoIP business with the acquisition of M5. Network World Editor in Chief John Dix caught up with ShoreTel CEO Peter Blackmore to find out how integration of that company is going and where he is taking the company.
  • VoIP buying guide for small business

    Posted August 15, 2012 - 10:03 am

    The cord-cutting movement isn't limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing number of businesses are ditching conventional landlines and jumping to VoIP.
  • IP voice security: are you susceptible or strong?

    Posted May 9, 2012 - 8:54 pm

    Undoubtedly, corporations are realising the benefits of IP voice systems. Voice over internet protocol (VoIP) can bring substantial cost savings and productivity enhancements to a business by transforming its circuit-switched networks to IP packet switching networks and running voice and data applications over a single infrastructure. However, businesses need to be aware that there are potential risks involved, they need to take some necessary steps to protect their interests.
  • How switching to VoIP can save you money

    Posted May 1, 2012 - 2:25 pm

    You probably can't turn a corner in the office without hearing about Voice over IP--a popular, cheap, and effective way to provide telephony to businesses. The premise is simple: Instead of using the existing telephone lines in your building, or having new ones installed, you push all of your voice, teleconferencing, and video traffic through the Internet.
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