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  • Thinking Phone finds success with UC approach

    Posted July 19, 2010 - 10:53 am

    We sat down recently to talk about hosted VoIP services offered by Thinking Phone Networks with Steven Kokinos, the company's president and CEO. Thinking Phone Networks targets large and mid-tier enterprise customers and currently has about 500 business clients covering over 2,000 offices. The company's largest client to date provides services to about 7,000 users.
  • Interop Planning Guide: Cloudy forecast

    Posted April 12, 2010 - 9:51 pm

    To say that this year's Interop will feature a lot on cloud computing would be an understatement. Of course, cloud computing is only one of the many topics experts at Interop are due to discuss this year. If you're not interested in the cloud, you can always attend sessions on virtualization, mobility, VoIP and more. This Interop Planning Guide should help you pick out the most interesting sessions with the most relevant speakers to match your area of expertise.
  • Nortel and Avaya Essentials

    Posted April 6, 2010 - 10:11 am

    The full impact of Nortel’s bankrupcy may not be measured just yet. Yet the insutry goes on. Avaya in particular is faced with the daunting task of keeping its own customers happy but also transitioning its newly acquired Nortel base. Here’s a look at the stories around this major shift.
  • Crafting a UC strategy

    Posted April 5, 2010 - 10:03 am

    If you have been putting off crafting your unified communications strategy, we don't blame you. The more you know, the more you realize how much you don't know.
  • Salesmanship helps Pepsi bottler win over users to unified communications

    Posted March 9, 2010 - 10:13 am

    Unified communications technologies haven't caught on as expected, and even though IT managers report some solid productivity benefits, rolling out such new technologies can take some salesmanship at the IT level with end users.
  • VoIP, network overhaul brings hospital savings, unified communications

    Posted November 30, 2009 - 4:09 pm

    What started out as an upgrade to the phone system at Ottawa Regional Hospital and Healthcare Center became a badly needed network overhaul that lowered costs and included a conversion to VoIP.
  • IT industry graveyard 2009

    Posted October 27, 2009 - 1:15 pm

    Paying respects to Nortel as we knew it, Circuit City and more.
  • FAQ: What's the FCC vote on net neutrality all about?

    Posted October 22, 2009 - 5:24 pm

    The FCC has approved a notice of proposed rule making on the subject of net neutrality, and here are a few questions and answers to help shine a light on what that means.
  • Unified Communications Promises Much, But Does It Deliver?

    Posted September 10, 2009 - 4:45 pm

    If you want to move forward with UC, early adopters have advice about planning projects and measuring returns.
  • Unified communications, collaboration can help save cash

    Posted May 6, 2009 - 5:05 pm

    Considering the current economic climate, some companies might not see an immediate need for unified communications and collaboration tools, but IT leaders argue the technology can help businesses increase productivity, cut costs and reduce their carbon footprint.
  • Get ready for high-def voice

    Posted January 30, 2009 - 2:57 pm

    High-definition voice -- a rarity in today's business networks -- is becoming more common, so it makes sense for corporate telephony executives to figure out now how they will make the transition, experts say.
  • What are critical issues with VoIP service?

    Posted July 31, 2008 - 4:07 pm

    VoIP services are rapidly becoming the bread and butter of enterprise voice networks, as roughly 72% of all enterprise voice lines shipped by vendors in 2007 were IP-capable. Now that companies are definitively moving away from the traditional Time-Division Multiplexing (TDM) voice networks and into Session Initiation Protocol-based (SIP) VoIP networks, we examine the VoIP industry's most pressing issues, including SIP interoperability, TDM-to-SIP transition services and VoIP security issues.
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