http://www.itworld.com/taxonomy/term/21/all xx http://www.itworld.com/career/84040/crazy-tech-support-stories An IT support specialist remembers the calls that made him push the mute button while he pulled himself together http://www.itworld.com/career/84040/crazy-tech-support-stories#comments Business Career IT management/strategy Software Feature tech support Tue, 10 Nov 2009 10:12:47 -0500 ITworld staff 84040 at http://www.itworld.com http://www.itworld.com/security/84148/drowning-passwords-tips-stay-safe-and-sane Another day, another password: Thanks to Web-based apps, we're all acquiring passwords at quite a clip. How do you remember them all while staying secure? Here are some helpful tools and strategies -- that don't involve writing your passwords on sticky notes. http://www.itworld.com/security/84148/drowning-passwords-tips-stay-safe-and-sane#comments Security Feature Mon, 09 Nov 2009 19:10:22 -0500 ITworld staff 84148 at http://www.itworld.com http://www.itworld.com/mobile-amp-wireless/84106/cheap-and-easy-ways-use-your-gadgets-road Travel can be stressful and expensive. Here are tips for keeping your gadgets charged and for saving money on smartphone bills while you're away from home--whether elsewhere in the United States or halfway around the world. http://www.itworld.com/mobile-amp-wireless/84106/cheap-and-easy-ways-use-your-gadgets-road#comments Mobile & wireless Personal tech Feature BlackBerry iPhone mobile broadband slideshow Mon, 09 Nov 2009 16:22:20 -0500 ITworld staff 84106 at http://www.itworld.com http://www.itworld.com/software/84090/inside-erp-budgets-slicing-dicing-corporate-pie AMR Research survey data shows how companies are spending their ERP operating budget dollars and why many are struggling to achieve the right mix. http://www.itworld.com/software/84090/inside-erp-budgets-slicing-dicing-corporate-pie#comments Software Feature Mon, 09 Nov 2009 14:39:54 -0500 ITworld staff 84090 at http://www.itworld.com http://www.itworld.com/windows/83935/cartoon-caption-contest-winner-full-backup With his twist on Windows 7 upgrades, bala0302 is the winner of this week's contest. See the winning caption, along with some very funny honorable mentions and Phil Johnson's original cartoon. http://www.itworld.com/windows/83935/cartoon-caption-contest-winner-full-backup#comments Operating systems Windows Feature cartoon Windows 7 Mon, 09 Nov 2009 08:34:06 -0500 Phil Johnson 83935 at http://www.itworld.com http://www.itworld.com/mobile-amp-wireless/83895/kickin-80211n-old-school Anatomy of an 802.11n upgrade: Coat hangers not included. http://www.itworld.com/mobile-amp-wireless/83895/kickin-80211n-old-school#comments Mobile & wireless Feature 802.11n cartoon Fri, 06 Nov 2009 13:53:54 -0500 Phil Johnson 83895 at http://www.itworld.com http://www.itworld.com/mobile-amp-wireless/83873/motorola-droid-vs-apple-iphone-3gs A side-by-side look at these two hot smartphones http://www.itworld.com/mobile-amp-wireless/83873/motorola-droid-vs-apple-iphone-3gs#comments Mobile & wireless Personal tech Feature Apple Droid iPhone 3GS Motorola slideshow smartphone Fri, 06 Nov 2009 11:16:57 -0500 ITworld staff 83873 at http://www.itworld.com http://www.itworld.com/personal-tech/83863/evolution-mp3-player Portable digital music players have evolved through the years, from hulking $800 devices to tiny $60 iPod Shuffles. Here's a look at how MP3 players have changed over the past decade. http://www.itworld.com/personal-tech/83863/evolution-mp3-player#comments Personal tech Feature gadgets iPod mp3 player slideshow Fri, 06 Nov 2009 10:53:52 -0500 ITworld staff 83863 at http://www.itworld.com http://www.itworld.com/career/83778/hot-jobs-itil-manager Job Description: This person is in charge of implementing Information Technology Infrastructure Library (ITIL) policies, concepts and processes for managing IT services. ITIL impacts the management of hardware and software incidents, changes, configurations and security, among other areas. "It's a process, discipline and framework to ensure IT has the right resources, equipment, software and people," says David Van De Voort, a consulting principal at Mercer. "The ITIL manager has to be an advocate, ombudsman, salesman, visionary and organizer." http://www.itworld.com/career/83778/hot-jobs-itil-manager#comments Career IT management/strategy Feature Thu, 05 Nov 2009 16:10:27 -0500 ITworld staff 83778 at http://www.itworld.com http://www.itworld.com/hardware/83754/windows-7-pictures-coolest-new-hardware Microsoft put eye-catching hardware on display at last week's Windows 7 launch event. From netbooks and ultrathins to standard-size laptops and All-in-One touchscreen PCs, here's a closer look at some of the shiniest new Windows 7 machines. http://www.itworld.com/hardware/83754/windows-7-pictures-coolest-new-hardware#comments Hardware Windows Feature desktop PC games laptop Microsoft slideshow Windows 7 Thu, 05 Nov 2009 14:30:42 -0500 ITworld staff 83754 at http://www.itworld.com