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  • IT service management moves to the cloud

    Posted February 5, 2013 - 3:18 pm

    As organizations become decreasingly skeptical about the cloud, they are increasingly willing to outsource ITSM to a SaaS provider. Doing so lowers costs, improves flexibility and easily accommodates ITIL framework principles.
  • Capgemini continues apprenticeship drive

    Posted August 16, 2012 - 2:14 pm

    Capgemini is continuing the Higher Apprentice Programme it launched last year, offering 40 positions this autumn.
  • A guiding hand for maturing IT processes

    Posted November 10, 2010 - 3:13 pm

    The drive to reduce costs, improve service delivery and enhance business competitiveness has become ingrained in the IT psyche. And this, in turn, means change within enterprise IT infrastructure and operations environments.
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