• Slack: I've seen the future, and it reminds me of the past

    Posted August 15, 2014 - 6:00 am

    When I was a youngster I used to toil away for days on IRC. It was my first taste of the real power of the internet. This week I imposed a movement to Slack and away from Google Hangouts as our primary interoffice communication tool and it feels like coming home.
  • hits homerun with collaboration and workflows

    Posted October 4, 2012 - 9:25 am

    Producers at suffered from email overload and needed to streamline their workflow and increase collaboration. Here's a look at how they greatly reduced email and simplified its publishing processes.
  • Why social tech's real value is inside the business

    Posted December 19, 2011 - 2:03 pm

    Although companies have been urged to adopt "Web 2.0" and social technologies for years now, the truth is that relatively few have done so internally in any serious way -- and use inside the business is where the most value can be gained.
  • What you missed: Social media messaging is getting around traditional firewalls

    Posted December 31, 2010 - 10:54 am

    Is the firewall obsolete? Probably not, but current implementations were never designed to cope with the threats posed by Webmail, various social networking tools, and even popular corporate collaboration applications like SharePoint and WebEx.
  • 10 ways SharePoint 2010 will impact your Lotus Notes migration

    Posted December 22, 2010 - 10:47 pm

    Over the past five years, many organizations have migrated from Lotus Notes/Domino to the Microsoft platform, but have hesitated to tackle the most difficult part of the transition: migrating applications to SharePoint.
  • How a Global IT Revamp Is Fueling Ford’s Turnaround

    Posted September 7, 2010 - 3:24 pm

    When Ford unveiled its re-engineered Explorer in July, the buzz focused on its new options--an engine promising 30 percent better fuel economy, a touch-screen multimedia system, intelligent four-wheel drive, in-vehicle Wi-Fi and inflatable seat belts.
  • The best open source applications

    Posted August 26, 2010 - 9:00 am

    InfoWorld's Test Center picks the top open source applications of 2010
  • How Videoconferencing Improves Decision Making

    Posted May 18, 2010 - 2:10 pm

    Videoconferencing helped a financial services company save $1 million on travel, but the greater advantage comes from enabling faster decisions
  • Microsoft SharePoint Bible: Your Complete Guide

    Posted March 30, 2010 - 11:38 am

    You may not need all the features SharePoint 2010 has to offer, but advances in areas such as social media, offline access and better CRM and ERP integration make it worth a look.
  • MS SharePoint: Enterprises Get Boost by Adding Social Tools

    Posted February 26, 2010 - 10:23 pm

    If anyone still thinks "Enterprise 2.0" is just a catchphrase, think again.
  • 11 open source companies to watch

    Posted November 11, 2009 - 1:35 pm

    Open source companies worth watching focus on cloud computing, security, collaboration and more.
  • How to Build a Business Case For SharePoint

    Posted October 19, 2009 - 4:46 pm

    Developing a business case for any IT investment is a complicated exercise. But building a business case for SharePoint poses specific challenges because much of its ROI is intangible.
  • Partners: Find the Right One and Improve Your Career

    Posted October 18, 2009 - 9:18 pm

    Let's face it: As CIO, you're lonely. You've got teams of people working below you, a boss and board weighing in from above and executive peers who don't get what you do. What you need is a partner.
  • Ford driving Exchange 2010 deep into collaboration plans

    Posted October 11, 2009 - 9:23 pm

    Ford Motor Co. is upgrading to Exchange 2010 as the initial piece of a communications and collaboration platform that will include new versions of SharePoint Server, Office and Office Communications Server.
  • Slideshow: Up close and personal with social software

    Posted September 9, 2009 - 5:12 pm

    A visual tour of offerings from CubeTree, Jive, Socialtext, and Telligent reveal their respective strengths
  • Google Wave: A New Kind of Mega-Application

    Posted June 1, 2009 - 10:44 am

    Google Wave, an upcoming Web application that mixes old technologies like e-mail, IM and online documents in a unified, socially-oriented view, could break down the traditional ways in which we compartmentalize and separate information - both as consumers and businesspeople.
  • City of Carlsbad connects to the cloud

    Posted May 18, 2009 - 5:11 pm

    For Gordon Peterson, director of IT for the city of Carlsbad, Calif., Microsoft's Business Productivity Online Suite is both a hosted e-mail service and a disaster-recovery plan. The data is hosted at a Microsoft owned and operated data center in Redmond, Wash., and mirrored to a second site in Virginia. "There's full failover," Peterson says.
  • Unified communications, collaboration can help save cash

    Posted May 6, 2009 - 5:05 pm

    Considering the current economic climate, some companies might not see an immediate need for unified communications and collaboration tools, but IT leaders argue the technology can help businesses increase productivity, cut costs and reduce their carbon footprint.
  • Report: Enterprises Struggle to Adopt Social Networking

    Posted March 30, 2009 - 11:16 am

    While consumer social networks like Facebook and Twitter continue to garner significant attention from Web consumers and the marketing departments who want to reach them, the attempts to replicate these technologies for internal communications and employee collaboration remains nascent.
  • Bringing the Twitter-like Experience to the Enterprise

    Posted March 16, 2009 - 11:14 am

    Many companies have used Twitter - the short messaging service that enables discussions about current events, products and industry topics - for marketing and customer service. But it may also be a powerful enterprise collaboration tool.
  • Three myths of enterprise wiki deployment

    Posted January 28, 2009 - 5:06 pm

    With the growing popularity of enterprise 2.0, many organizations are increasingly willing to grant employees a common platform upon which to collaborate and contribute and share ideas. Wikis are often touted as such a platform that is easily launched and to which employees will flock to contribute ideas, but they can prove difficult to get off the ground if not done properly.
  • What is Human Process Management (HPM)?

    Posted December 18, 2008 - 3:50 pm

    Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions” by economists, which is an attempt to differentiate between routine transactions and interactions that rely heavily on judgment and context. These “tacit interactions” are the most prevalent kind of business processes in which knowledge workers take part.
  • How I saved my intranet, one wiki at a time

    Posted October 31, 2008 - 11:30 am

    It only took Bill Me Later, a web-based company (recently acquired by eBay), eight years to see its intranet and file sharing methods become pretty standard for the modern enterprise: that is to say, inefficient. Wiki to the rescue.
  • Why security pros hate SharePoint, and what to do about it

    Posted October 13, 2008 - 9:23 am

    The business world has enthusiastically embraced SharePoint, a collaboration platform that lets organizations host Web portals to shared workspaces and documents, including wikis and blogs. The problem is that it's an absolute bear to manage, according to some IT security pros. One of the biggest problems, they say, is configuring it in a secure manner.
  • Fourth Generation Intranets: The dawn of a dynamic new business tool, inspired by social networking

    Posted October 8, 2008 - 11:04 am

    Today, we live and breathe the Internet. Web 2.0 means its use is active not passive; we use it for information, to garner opinion, pass comment, shop, share photos and engage with like-minded souls and much, much more. But, have business tools like intranets kept pace with this level of interactional behaviour?

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