Datamonitor http://www.itworld.com/taxonomy/term/2630/all xx On-Demand CRM market to reach $3.8 billion by 2013 http://www.itworld.com/crm/57477/demand-crm-market-reach-38-billion-2013 On-demand CRM model will enjoy double-digit growth rates in the next five years, but investors and users will start getting disappointed with this growth if there is no payoff, says Datamonitor. http://www.itworld.com/crm/57477/demand-crm-market-reach-38-billion-2013#comments CRM News CRM Datamonitor on-demand CRM Fri, 07 Nov 2008 08:20:48 -0500 ExecutiveBrief 57477 at http://www.itworld.com