IT Management

Career advice for IT managers, including job search tips, interview techniques, project management, IT-business alignment, outsourcing, and vendor management.
  • Lenovo ordered to pay €1920 for making French laptop buyer pay for Windows too

    Posted February 6, 2012 - 12:15 pm

    A French laptop buyer has won a refund from Lenovo after a four-year legal battle over the cost of a Windows license he didn't want. The judgment could open the way for PC buyers elsewhere in Europe to obtain refunds for bundled software they don't want, French campaign group No More Racketware said Monday.
  • White Paper

    Unified Communication Vendor Comparison Guide

    Posted February 6, 2012 - 11:20 am

    New advances in communication technologies have made Unified Communications (UC) a powerful tool for any size business. Evaluating new UC solutions can be challenging as e-mail, faxing, voice, video conferencing, and more are merged into a single product. This vendor comparison helps the UC buyer highlight key features of industry leaders like Avaya, ShoreTel, Cisco, Interactive Intelligence, and Mitel.
  • BTJunkie voluntarily closes file-sharing website

    Posted February 6, 2012 - 11:11 am

    The BitTorrent search engine BTJunkie has shut down its website, the latest file-sharing site to take defensive action following law enforcement's shutdown of MegaUpload last month.
  • Google agrees to court order in India to remove content

    Posted February 6, 2012 - 9:37 am

    Google has agreed before a court in Delhi to remove religious and other content considered objectionable, though some other Internet firms are likely to appeal the court's decision, plaintiff Mufti Ajiaz Arshad Qasmi said on Monday.
  • HTC aims to improve on its past smartphones with better 4G products this year

    Posted February 6, 2012 - 8:10 am

    After facing a disappointing financial fourth quarter, HTC has reviewed its under-performing products from last year, making changes in design and components for its future smartphones, according to its CFO Winston Yung.
  • Micron appoints COO Durcan as CEO after Appleton's death

    Posted February 5, 2012 - 5:10 pm

    Memory company Micron Technology has appointed Mark Durcan as its new CEO, quickly replacing the former CEO Steve Appleton who died in a plane crash on Friday.
  • Facebook's 'man in the middle' attack on our data

    Posted February 5, 2012 - 12:35 pm

    Is Facebook secretly using your data for nefarious purposes? Privacy advocate Eben Moglen says yes.
  • Project management salaries show earnings growth, career potential

    Posted February 5, 2012 - 8:07 am

    The latest salary survey from the Project Management Institute proves that project management remains a lucrative IT career. It also reveals what factors influence project management professionals' salaries the most.
  • Engineer's wife 'ferocious' in Obama Q&A on H-1Bs

    Posted February 4, 2012 - 9:52 pm

    The White House is following up on an offer made by President Barack Obama this week to help find a job for an unemployed semiconductor engineer in Texas.
  • Apple scraps controversial terms in iBook author EULA agreement

    Posted February 4, 2012 - 9:29 pm

    Some controversial provisions in the agreement governing the use of Apple's iBook authoring software has been modified after coming under intense criticism from authors and publishers.
  • The new help desk: Agile, educational, efficient

    Posted February 4, 2012 - 8:25 am

    Organizations are using support calls to teach users about resolving their own problems, to generate detailed reports to find root causes, and to help adhere to complex auditing requirements by making sure all calls are tracked and monitored. Now that's my idea of a help desk!
  • Facebook IPO may be social networking bellwether

    Posted February 4, 2012 - 8:16 am

    With Facebook expected to file its plans today for its initial public offering, industry and financial analysts say it could be one of the biggest IPOs in U.S. history.
  • Micron CEO dies in plane crash

    Posted February 3, 2012 - 4:01 pm

    Steve Appleton, chairman and CEO of memory and semiconductor maker Micron, was killed in a small plane accident in Boise, Idaho, on Friday.
  • White Paper

    Insider's Guide to Buying a Business Phone System

    Posted February 3, 2012 - 3:10 pm

    Are you shopping for a phone system for your business? Get to know the leading phone system brands and why they are the leaders in their category while learning the differences between on premises and hosted solutions. experts have condensed phone system procuring and implementation best practices to ensure you are prepared before you purchase.
  • White Paper

    Best Phone Systems for a Successful Call Center

    Posted February 3, 2012 - 3:10 pm

    Buying a robust call center phone system is critical for any business doing sales or support over the phone. Our editor reviews seven leading call center phone systems in the market today. This paper will empower any phone system buyer to make the right purchasing decisions on phone system features, reliability, scalability and cost effectiveness.
  • White Paper

    Negotiating a Phone System Deal? Here are 8 Questions to Ask

    Posted February 3, 2012 - 3:10 pm

    Asking the right phone system buying questions before making a purchase can save you substantial money, alert you to phone system limitations, and ensure that your phone system quality is as you expect it to be. Because not all of us are phone system experts, or are involved in phone system implementations, it is critical to know the questions experts ask before investing in an expensive business phone system.
  • White Paper

    9 Important Business Phone System Buyer Questions

    Posted February 3, 2012 - 3:10 pm

    Learn about the most important factors that go into buying the right phone system, such as: scalability, compatibilities, how to negotiate pricing, and more. This demo and compatible white paper are designed to help you be an informed buyer so you can make the optimal decision for your organization. Whether yours is a small, medium, or large-sized business, you'll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.
  • White Paper

    Phone Systems for Small, Medium & Enterprise Business: Which to Buy?

    Posted February 3, 2012 - 3:10 pm

    Read reviews on the leading five phone system brands in each category and understand why they lead their niche. See the differences between premise and hosted solutions, and help decide the best phone system for your company.
  • White Paper

    Phone System Buying Disasters to Avoid: C-Level Executives Share Hard Learned Lessons

    Posted February 3, 2012 - 3:10 pm

    Phone system buying disasters can prove costly for any business. Unfortunately this hard lesson is learned too often as companies upgrade their phone systems. This whitepaper gets advice from phone system managers who were forefront in remedying phone system disasters. Also presents phone system buying oversights that created disasters that could have been averted with proper preparation and foresight.
  • White Paper

    Checklist for Phone System Buyers

    Posted February 3, 2012 - 3:10 pm

  • White Paper

    PBX Buyer's Guide

    Posted February 3, 2012 - 3:10 pm

    PBXs connect internal telephones of businesses, while also connecting the business to the Public Switched Telephone Network, or PSTN. They handle the processing of all calls within the PBX's system, and they have all the telecommunications features that companies need to conduct day-to-day business built into the system itself, so that you won't need to purchase them from the telephone company.
  • Systems management, cloud services likely in Dell's software acquisition plans

    Posted February 3, 2012 - 3:08 pm

    Dell's formation of a new software group, which was announced Thursday, could be the forerunner to a string of acquisitions by the vendor, with some observers predicting a focus on systems management and cloud services provisioning.
  • Apple removes, than replaces products from German online store

    Posted February 3, 2012 - 2:41 pm

    Apple on Friday removed some of its products from its online store serving Germany due to a court injunction in its dispute with Motorola, but shortly after it removed the products a suspension of that injunction allowed Apple to again start selling them.
  • Who really was behind the SOPA protests?

    Posted February 3, 2012 - 1:54 pm

    Some critics have blamed Silicon Valley tech firms for the massive online protests last month against two controversial copyright bills. Other groups have trumpeted the grassroots nature of the protests.
  • Beware the power of Google?

    Posted February 3, 2012 - 12:08 pm

    Given the influence Google has in ecommerce, shouldn't we be a bit careful on how they can also affect free and open source software?
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