Posted May 19, 2005 - 1:28 pm
The complexity of a business process, Tesler tells us, is like energy, it cannot be created or destroyed, it can only be moved around from one place to another.To be more accurate, Tesler's law says that for any process, there is a base level of complexity that is inherent to that process. Once you hit that base, you cannot simplify the process any more. You can only move the inherent complexity from one place to another.