customer relationship management

13 tips to get business teams to use your CRM system

Posted April 2, 2013 - 12:00 am

Having a great new customer relationship management system won't be worth much until you figure out how to get everyone to use it. CRM experts provide tips on how to get members of your sales, marketing and customer service teams to actually use that expensive new CRM system.
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Inmate data paroled from mainframe

Posted February 14, 2013 - 8:31 am

There were a number of glaring IT problems facing the Illinois Department of Corrections. The answer: A cloud-based replacement system.
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June is...
IPv6 Month

BY THE NUMBERS: IPv6: The big switch

ANALYSIS: Recent signals point to escalating jitters for IPv4 market

OPINION: A phased approach to IPv6 that's so easy, you'll almost think you're still ignoring it

PRIMER: Getting started with IPv6

HOW-TO: Planning a secure migration to IPv6

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