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IT news and analysis for small and medium-size businesses
  • Examine your e-billing choices

    Posted April 3, 2003 - 3:24 pm

    Your customers are getting more and more used to making payments online. Will you will be able to implement an e-billing solution that can keep pace with your Fortune 500 competitors? This article will equip you to begin your assessment task.
  • HR is big in small biz budgets

    Posted April 3, 2003 - 3:06 pm

    Small businesses may not have many employees, but they sure are spending a lot on human resources. Read this article to find out what the trends are in small business HR, especially in the outsourcing realm.
  • Business services and software ads are sketchy: Getting behind the hype

    Posted April 3, 2003 - 2:48 pm

    As a small business owner, you want to automate as much of your business processes and customer relationship work as you can. There are plenty of big companies out there willing to take on that task for you. So why are their advertising campaigns so abstract as to be incomprehensible? This article will help you interpret the sometimes bewildering offerings of the big players. (Scroll to bottom of page for article.)
  • Business process automation: What does it mean to the small business owner

    Posted April 3, 2003 - 2:39 pm

    Many small business owners are so used to the minutia of their business processes - like faxing invoices, reordering supplies - that they don't realize how much of their time these activities are eating up. This article will open your eyes and get you thinking about how you can free up your precious time and improve your efficiency with a little investment in business process automation. (Scroll to bottom of page for article.)
  • Oyster Dock: Laptop convenience, desktop comfort

    Posted April 3, 2003 - 2:35 pm

    Your mobile workforce demands laptops - but your employees' necks and wrists demand a properly ergonomic workspace. What's the cost-effective solutions? Check out the Oyster Dock, a relatively cheap desk accessory that will allow your employees to work with a single machine - but lose that laptop slouch.
  • The essential business software toolkit

    Posted April 3, 2003 - 2:28 pm

    From human resources to CRM to server security, this feature from Business 2.0 and the Meta Group has a plethora of potential solutions for your perusal. Find out the skinny of the tools that could make your business better - or bankrupt, if you're not careful.
  • Human resources software Internet guide

    Posted April 3, 2003 - 2:16 pm

    Looking for a software package to help manage your personnel? This site has links to just about all of them. A valuable short cut for the time-strapped small businessperson.
  • Finding Mr. Fix-it

    Posted April 3, 2003 - 2:07 pm

    Ideally, every business would love to have a dedicated army of IT staffers ready to deal with employees' technical crises at the drop of a hat. In real life, of course, that's rarely possible, especially for small businesses with limited resources. This article reviews several realistic options for providing the employees of your small business with the technical support they need to be productive.
  • You can outsource your help desk, but you can't outsource your business

    Posted April 3, 2003 - 2:00 pm

    A lot of vendors will offer to take the burden of maintaining your small business's IT infrastructure off of your hands. But will you be getting your money's worth? Pros from the field offer their take on what happens when your support staff is suddenly in another state instead of just up the hall.
  • Microsoft Content Management Server

    Posted April 3, 2003 - 11:03 am

    Microsoft is the 800 pound gorilla in just about any IT field, and it's not afraid to move into markets that it doesn't already dominate. Find out if Redmond's content management offering is right for your small business.
  • Content management proves costly without planning

    Posted April 3, 2003 - 10:58 am

    Don't just fall prey to the "content management" buzzwords: content management systems vary wildly in functionality and cost. Be sure you know exactly what you want before you take the plunge. This article can help you outline your goals.
  • Getting started with a Linux intranet server

    Posted April 3, 2003 - 10:52 am

    If you're like many small businesses, you've chosen Linux to run your internal servers due to its attractive pricing and licensing terms. But this powerful OS should be tweaked before you put it into a production environment. This tutorial walks you through the process of getting your new intranet server ready.
  • PureCMS: Content management for the small business

    Posted April 3, 2003 - 10:48 am

    Content management systems promise to let nontechnical staff perform routine updates of Web sites. But can they deliver at the price points that small businesses need? This article examines PureCMS, a content management system aimed specifically at small businesses.
  • The virtual organization

    Posted April 3, 2003 - 10:43 am

    Managing a virtual team poses different challenges to any manager. The resources on this Web site were assembled by a professor of information technology at the University of Pheonix, and cover the basic dynamics of virtual organizations, and leading virtual teams.
  • How to promote good virtual workplace practices

    Posted April 3, 2003 - 10:32 am

    A remote collaboration plan makes all the difference when working at a distance. It fosters good communication, and helps prevent confusion and poor team morale.
  • Six things you need to collaborate intelligently

    Posted April 3, 2003 - 10:27 am

    Six important collaboration tools your company should use to boost its remote work practices.
  • USB drives make small work of large file transfers

    Posted April 2, 2003 - 10:30 pm

    Business users are getting more and more accustomed to casually sending enormous files over the network - but this can cause so much strain that you'll need an expensive upgrade in order to handle the strain. A more cost-effective solution might be to buy a pocket-sized USB hard drive or flash storage device that your users can swap from machine to machine in the office. That way your employees can still get the data they need from computer to computer, but won't be stressing your already overworked network with funny pictures or MP3s. (Free registration required.)
  • Tame e-mail storage - before it eats you alive

    Posted April 2, 2003 - 10:27 pm

    More and more, users are using their e-mail clients as filing systems, accumulating hundreds of megabytes of data. This can cause a real strain on smaller organizations with limited storage space. Find out what tools are available to you to combat this menace. (Free registration required.)
  • Libraries and development kits for data mining

    Posted April 2, 2003 - 10:21 pm

    You can get a lot of data mining done without much capital outlay if you're willing to dedicate internal IT resources to the task. This page contains a collection of both commercial and free/open source data mining development kits that will help you build your own data mining apps.
  • Every click matters: Business intelligence software for small business

    Posted April 2, 2003 - 10:19 pm

    These days, just about every small business has a Web site - but do they all understand how their customers are interacting with that site? This article reviews WebTrends Log Analyzer, a business intelligence tool designed to help smaller organizations understand archived data about their own Web site.
  • A review of Oracle Small Business Suite

    Posted April 2, 2003 - 10:16 pm

    Oracle's Small Business Suite, designed to integrate with the company's database offerings, isn't exactly cheap, but it does come with a host of features. This review, written from the perspective of a small accounting firm, discusses the pros and cons of this software for small and mid-sized shops.
  • Are you serving on a technology-savvy board?

    Posted April 2, 2003 - 10:11 pm

    Making sure the right things are being done in technology requires some investment on the part of the board, in the people it invites as members, the way it uses its time together, and, most importantly, in the questions it continually uses to shape and frame the corporate conversation. Who's on your board and how vested are they in the technology initiatives in your company?
  • The challenge that is linux

    Posted April 2, 2003 - 10:09 pm

    Nearly 70% of small companies surveyed say they decided to use Linux as an alternative to Windows. Small companies use Linux widely to host E-mail and messaging systems, and more than half surveyed use Linux as an operating system for desktop PCs.
  • Review: HitBox Professional 3.0

    Posted April 2, 2003 - 10:04 pm

    A relatively inexpensive tool with the ability to help small to medium businesses improve sales on an e-commerce site. Path analysis, keyword, and search features are worth noting as is the commerce section which ties traffic to revenue, and graphing capabilities.
  • E-biz apps aimed at the SMB customer

    Posted April 2, 2003 - 10:00 pm

    A number of small enterprises share their thoughts on how business applications from traditional enterprise software vendors are filling their smaller needs (or not).
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