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IT news and analysis for small and medium-size businesses
  • Dell launches dedicated services organization

    Posted December 16, 2009 - 5:23 pm

    Dell Services, built on the recently acquired Perot Systems, will focus on midmarket customers.
  • Top 3 Reasons Color Printing Matters

    Posted December 16, 2009 - 1:19 pm

    I remember back in 1990 speaking to an interface expert admitting he was wrong about the then new-fangled color monitors starting to take over for green-screen monochrome monitors. I also remember my own reluctance to move to color printing. I made lots of money selling the early HP LaserJets, so why change? Why get all colory?
  • Cheap Printers Cost Too Much

    Posted December 15, 2009 - 6:21 pm

    Yesterday, at a small business networking lunch, one of the members asked me about buying printers before the end of the year for tax planning. We talked about the office equipment exemption limit , and then I asked him what type of printers he planned to get.
  • Unified Tech Migrates to the Cloud

    Posted December 8, 2009 - 3:03 pm

    Unified communications is moving to a hosted model for small and midsize businesses, an In-Stat report says.
  • Optus befriends NEC for new UC offering

    Posted December 1, 2009 - 5:09 pm

    Optus has partnered with NEC to deliver unified communications (UC) solutions to small and medium businesses (SMBs) through a package combining fixed and mobile services.
  • Using eBox As A Windows Primary Domain Controller

    Posted November 26, 2009 - 8:38 am

    eBox Platform is an open source small business server that allows you to manage all your services like firewall, DHCP, DNS, VPN, proxy, IDS, mail, file and printer sharing, VoIP, IM and much more.
  • Google's Ad Empire is Good for Small Business

    Posted November 25, 2009 - 12:52 pm

    Google is the leader in online search and search-based advertising, and recent acquisitions are designed to expand the vast Google empire. Critics take exception to Google undercutting traditional marketing channels, but the evolving advertising landscape levels the playing field for small and medium businesses.
  • Picking the Right Security Software

    Posted November 24, 2009 - 6:15 pm

    In security software, you have plenty of options, from free antivirus programs to paid ones to full-blown, multifunction security suites. The big issue, of course, is deciding which approach is right for you.
  • Review

    Holiday gift ideas: home and office gear

    Posted November 23, 2009 - 3:35 pm

    Technology gifts to use at home or at work.
  • Security Zen: The Yin and Yang of Protecting Your Information

    Posted November 10, 2009 - 7:43 pm

    Small businesses can now put in place a complete arsenal of security tools that are installed as a single, integrated solution.
  • Open Source Changes the Software Acquisition Process

    Posted November 2, 2009 - 1:03 am

    The option for FOSS affects business application choice--for more than dollar reasons.
  • Windows 7 on Older PCs, Windows 7 on Netbooks

    Posted October 30, 2009 - 10:49 am

    Today I spoke with a Microsoft tech in charge of helping large customers migrate from Windows XP to Windows 7. One of the interesting things he said was that Windows 7 was indeed tweaked and slimmed down to run on lower powered computers than Vista. Let's talk about that, and how Microsoft has a utility to help you load Windows 7 on your netbook.
  • AVG Delivers Small Business Security Offerings

    Posted October 27, 2009 - 8:34 pm

    AVG Technologies has announced the general availability of its latest small business security products, AVG Internet Security Business Edition 9.0 and AVG Anti-Virus Business Edition 9.0.
  • Cisco buying ScanSafe for $183 million

    Posted October 27, 2009 - 2:30 pm

    Cisco has announced plans to buy privately held ScanSafe, a maker of software-as-a-service (SaaS) Web security services for enterprises and small-to-midsize businesses, for $183 million.
  • Google Apps Trump IBM / Lotus iNotes Lame Offering

    Posted October 23, 2009 - 11:50 am

    Did you notice Google Apps has a new competitor? Didn't think so. You'd think IBM and Lotus could come up with 1) a better product to compete on Google's turf and 2) figure out a way to make a bigger splash. All we have here are lame offerings created by idiot vice presidents and marketed by other idiot vice presidents.
  • Microsoft HMC + BroadSoft = UC in the cloud

    Posted October 21, 2009 - 12:28 pm

    When people think of Microsoft's collaboration applications, SharePoint, some of the Office and Exchange functionality, and experimental tools like Academy Mobile spring to mind. But another product should be added to the list: Microsoft's Hosted Messaging and Collaboration platform.
  • Hot Rod Netbook Sports Dual CPUs

    Posted October 21, 2009 - 12:04 pm

    Leave it to that computer innovation center Columbia (the country, not the university) to come up with a way to turbo charge the lowly netbook into near-laptop performance. Haleron in Columbia spent six months engineering a netbook with two Intel Atom processors to rev up the performance. The lower netbook pricing enables income-limited South Americans to use a netbook in place of a more expensive laptop for general computer needs.
  • Gartner: Server virtualization now at 18% of server workload

    Posted October 20, 2009 - 2:10 pm

    How fast is the shift to server virtualization happening? According to Gartner, 18% of server workloads this year run on virtualized servers; that share will grow to 28% next year and reach almost half by 2012.
  • Windows unsafe for online banking? Shopping?

    Posted October 19, 2009 - 6:34 pm

    More and more experts are beginning to think that the best safe way to shop online or do online banking is to replace Windows with Linux.
  • Three Reasons You'll Upgrade to Windows 7 – Time, Money, and Hassle

    Posted October 19, 2009 - 11:12 am

    A few of you will move toward Macintosh and Linux operating systems for more of your computers, but not enough to hurt Microsoft. Windows 7 will become, for three reasons, the most popular personal computer OS in 2012 (assuming ancient Mayan predictions are wrong and we're still here). Those three reasons? Money, time, and hassle.
  • Hosted call center app turns to Salesforce Service Cloud

    Posted October 16, 2009 - 10:17 pm

    You can thank Moore's Law and competition for the long-standing pattern of many expensive IT technologies coming down in price over time to the point where SMBs can afford them. Software-as-a-service and cloud computing have accelerated this trend, to the point where even sophisticated hosted call-center systems are now available for a fraction of the price that installed systems cost.
  • Asterisk teams with IBM for small business VoIP

    Posted October 16, 2009 - 9:51 pm

    Small businesses can buy Asterisk open source IP PBX software as an add-on to IBM’s Smart Cube office-in-a-box package.
  • Three Tips on Choosing the Right Technical Book

    Posted October 16, 2009 - 11:28 am

    After my advice on self-training employees a few days ago, some folks asked me how to pick the right technical books for their situation. Valid question, because popular topics may have a shelf-full of books to choose from. How do you find yours? Try these three tips.
  • Business Software Alliance Dirty Tricks Update

    Posted October 14, 2009 - 9:15 pm

    The Business Software Alliance (BSA) bullies small companies that can't present the single piece of evidence it considers acceptable as proof of software ownership. What evidence is that? Want to guess? If you guess wrong, you pay a fine.
  • Are Modern Information Workers Luddites?

    Posted October 14, 2009 - 11:11 am

    Computerworld's interesting story on "8 Ways the American Information Worker Remains a Luddite" carefully hid the fact that people writing for Computerworld, and people like me, too often get excited by shiny objects rather than real work tools. I hope my focus on picking the right tool, rather than the new tool, for the job gives me at least a partial pass. My take? We spend too much time worrying about the glitzy new tools only a fraction of workers use, and ignore ways to get more work done with existing tools, whether hardware or software.
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