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Find news, reviews, how-tos and tips on business software ranging from enterprise resource planning (ERP) and customer relationship management (CRM) to collaboration tools and mobile apps.

  • ITwhirledRSS

    Google Apps customers miffed over downtime

    Posted March 29, 2007 - 8:51 am

    Google Inc. is having problems keeping its uptime pledge to some paying customers of its Google Apps suite of hosted services, throwing into question the company's ability to offer guaranteed levels of application reliability.

  • ITwhirledRSS

    Yahoo opens up Web mail APIs

    Posted March 29, 2007 - 8:27 am

    Yahoo Inc. is opening up its Web mail platform to external developers, so that they can create plug-ins, utilities and applications for the popular Yahoo Mail service.

  • ITwhirledRSS

    Yahoo to offer unlimited storage capacity for Web mail

    Posted March 28, 2007 - 9:36 am

    Yahoo Inc. will give users of its free Web-based e-mail service access to unlimited storage capacity starting in May, according to a post on a company blog.

  • ITwhirledRSS

    Google Apps' Gmail faces downtime problems

    Posted March 28, 2007 - 8:55 am

    For at least the third time this month, Google Inc. is grappling with performance and availability problems in the Gmail service of Google Apps, the suite of hosted services that many consider a potential threat to Microsoft Corp.'s Office suite of desktop software.

  • ITwhirledRSS

    Adobe overhauls suite for design professionals

    Posted March 27, 2007 - 10:37 am

    Adobe Systems Inc. on Tuesday said it had completely revamped its tools suite for high-end graphics and Web designers by combining, for the first time, products from the former Macromedia and its own portfolio.

  • ITwhirledRSS

    AOL to further integrate instant messaging and Web mail

    Posted March 26, 2007 - 3:32 pm

    In the coming weeks, AOL LLC will upgrade the beta version of its latest Web mail offering to include an expanded integrated instant messaging capability.

  • ITwhirledRSS

    Maintenance contracts at heart of Oracle, SAP dispute

    Posted March 22, 2007 - 8:56 pm

    Software maintenance--who provides it and at what price--is at the heart of the corporate theft lawsuit Oracle Corp. filed against arch-rival SAP AG, one expert said.

  • SugarCRM update due in beta next month

    Posted March 21, 2007 - 2:10 pm

    SugarCRM Inc. plans to ship the beta version of Sugar 5.0 next month, an upgrade to its open-source customer relationship management software that should make it easier for companies to extend the product with third-party applications, company executives said Wednesday.

  • ITwhirledRSS

    Dynamics users: Microsoft is listening more

    Posted March 20, 2007 - 9:04 am

    Microsoft Corp. is spending more time soliciting and responding to feedback from users of its Dynamics business applications, according to attendees at the vendor's recent Convergence show in San Diego.

  • ITwhirledRSS

    Salesforce.com readies its take on MySpace

    Posted March 19, 2007 - 10:59 am

    Salesforce.com Inc. Monday joined other corporate software players trying to take the concepts behind the highly successful social networking site MySpace and apply them to the business world. AppSpace is a hosted portal which forms part of the Spring 07 release of the Salesforce hosted CRM software.

  • ITwhirledRSS

    Microsoft gets enterprise fever

    Posted March 16, 2007 - 9:48 pm

    Get ready to rumble: the fight for enterprise applications customers is going to heat up as Microsoft Corp. this week confirmed its intention to more aggressively compete with the dominant high-end ERP and CRM players Oracle Corp. and SAP AG.

  • ITwhirledRSS

    WebEx buy makes Cisco a collaboration player

    Posted March 16, 2007 - 8:36 am

    Cisco Systems Inc. is entering new territory with its planned $3.2 billion acquisition of WebEx Communications Inc., with plans to deliver collaboration tools as an online service and possibly integrate the company's business-related offerings with consumer social networking technology.

  • ITwhirledRSS

    Gadget puts Google Talk on Web pages

    Posted March 15, 2007 - 3:38 pm

    A new Google Inc. gadget lets users embed the company's Talk instant-messaging service in Web pages, expanding the reach of this product, originally introduced as a downloadable PC application.

  • ITwhirledRSS

    SAP to offer regular updates for Business One

    Posted March 15, 2007 - 10:57 am

    SAP will start releasing frequent updates to its Business One software for small businesses in the form of what it is calling "enhancement packages." The packages will include maintenance updates, new features and best-practice tools, the company announced Thursday during a news conference at the Cebit trade show.

  • ITwhirledRSS

    Microsoft to buy Tellme to enhance voice services

    Posted March 14, 2007 - 3:47 pm

    Microsoft Corp. plans to purchase Tellme Networks Inc. in an effort to bolster its voice services portfolio and add speech recognition to a broad range of its software and online services, the company said Wednesday.

  • ITwhirledRSS

    Mixed reaction greets Oracle's Hyperion buy

    Posted March 14, 2007 - 1:47 pm

    While analysts say a large part of Oracle's $3.3-billion acquisition of business intelligence vendor Hyperion Solutions earlier this month was about building market share, at least one Hyperion customer has no desire to be fused into Oracle's world.

  • ITwhirledRSS

    Microsoft's new industry focus yields IP buy

    Posted March 14, 2007 - 8:25 am

    Just a day after debuting a new initiative to produce more industry-specific functionality for users of its Dynamics business applications, Microsoft Corp. Tuesday announced it had purchased intellectual property (IP) and code relevant to the manufacturing sector.

  • ITwhirledRSS

    Microsoft ups Dynamics' industry focus

    Posted March 12, 2007 - 4:12 pm

    Microsoft Corp. wants to make its Dynamics business applications more immediately relevant to customers in five vertical markets -- manufacturing, distribution, retail, services and the public sector.

  • ITwhirledRSS

    Microsoft creates 'Duet' for Dynamics

    Posted March 12, 2007 - 1:39 pm

    Microsoft Corp. is set to unveil a new product designed to more tightly integrate its back-end Dynamics business applications with its desktop Office suite. It's an approach the vendor has already taken with applications rival SAP AG under their codeveloped Duet software.

  • ITwhirledRSS

    Microsoft moves closer to Dynamics platform

    Posted March 12, 2007 - 1:30 pm

    Connectivity is a key theme running through Microsoft Corp.'s Dynamics development work as the vendor begins to meld its disparate business applications families into more of a single integrated platform.

  • A simple litmus test for where to spend your application research time

    Posted March 9, 2007 - 4:26 pm

    As a sanity preservation device, I have devised a little litmus test that I use when evaluating software applications. Applications that pass this litmus test merit another round of investigation. Applications that do not get zapped from my radar. It's not a perfect system I'm sure of that. Doubtless it has caused me to overlook interesting applications in the past but the benefits in terms of personal sanity are worth it. Bear with me while I just blurt it out. Then I'll explain where I'm coming from with it.

  • ITwhirledRSS

    SAP chief developer heads for the 'clouds'

    Posted March 9, 2007 - 2:17 pm

    In search of new markets and customers, SAP AG is developing a new breed of hosted, on-demand products and looking at ways to make its complex business software easier to use. In this interview, Vishal Sikka, SAP's chief software architect, discusses one of the company's first on-demand offerings, its software-as-a-service philosophy, search functionalities in enterprise software, Web service standards and more.

  • ITwhirledRSS

    Microsoft moves to replace JPEG with HD Photo

    Posted March 8, 2007 - 9:51 am

    Microsoft Corp. will soon submit a new photo format to an international standards organization that it says offers higher quality images with better compression, the company said on Thursday.

  • ITwhirledRSS

    Google updates desktop search tool

    Posted March 7, 2007 - 9:47 am

    Google Inc. has released a new version of its desktop search tool, adding a preview feature to help find information more quickly and making some improvements to the interface design.

  • ITwhirledRSS

    Microsoft readies Forecaster 7.0

    Posted March 6, 2007 - 12:13 pm

    Microsoft Corp. will ship the next version of Forecaster, its midmarket budgeting and planning application, in early April, the first major release of the software since 2003.

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