IT management

  • True tech confessions II: sinners and winners

    Posted May 10, 2012 - 7:50 am

    Recursive deletes, deep-sixing servers, bugs that become rewarding features -- let he who is without IT sin cast the first bits
  • Stewardship, not ownership: IT needs to give up on control

    Posted March 28, 2011 - 4:02 pm

    "Improvisation is too good to leave to chance," said singer Paul Simon. It's a lesson that IT needs to learn and, more important, act on.
  • Lies my vendor told me: Tech relationships gone wrong

    Posted March 25, 2011 - 2:08 pm

    Three years ago, a luxury retailer with a growing online business faced a nightmare situation: The order fulfillment service provided by its SaaS vendor for online transactions went down for two days during the critical Christmas season. The retailer's website couldn't accept orders for a 48-hour period, resulting in frustrated customers and lost business.
  • Pay no attention to that widget recording your every move

    Posted February 24, 2011 - 2:43 pm

    Ever wonder how much of a time suck Bejeweled is? Or how often your legitimate work-related research on the Web deteriorates into recreational browsing? Now there is software that will tell not only you, but also your boss and your coworkers.
  • Five things you need to know about BYO tech

    Posted December 21, 2010 - 12:49 pm

    The "Bring Your Own PC" trend has expanded to become Bring Your Own Device as end users walk smartphones, tablets and some IT management headaches into the enterprise. Here's a guide to five key BYOD issues, to help you plan wisely and head off trouble.
  • SAP's not-so-secret weapon: Its own CIO

    Posted December 14, 2010 - 3:06 pm

    Oliver Bussmann, now a year into his tenure as CIO for SAP, has re-invented and raised the profile of the ERP vendor's CIO role. One key: Sharing with customers his ongoing experiences with a huge SAP environment.
  • 12 programming mistakes to avoid

    Posted December 6, 2010 - 9:31 am

    The dirty dozen of application development pitfalls -- and how to avoid these all-too-common programming blunders
  • SAP's co-CEOs: Are two heads better than one?

    Posted November 23, 2010 - 2:35 pm

    Nearly a year into their tenure as co-CEOs of SAP, Bill McDermott and Jim Hagemann Snabe are saying all the right things and getting good marks from industry analysts--proving that a dual-CEO model is not a recipe for disaster. But the duo still faces significant challenges.
  • IT's biggest money wasters

    Posted November 8, 2010 - 7:31 pm

    Learn how to rescue precious resources from tech's six most notorious money pits.
  • When IT projects founder, emotions run high

    Posted March 11, 2010 - 6:13 pm

    Whenever IT projects stumble or even die, and people feel wounded, it usually has something to do with that most persistent of people problems: communication.
  • The big server push

    Posted December 30, 2008 - 4:43 pm

    Rather than cutting and running as they face deepening economic woes, IT executives behind server and virtualization efforts are pushing harder to complete their projects. It's easy to understand why: Many server and virtualization projects deliver the kinds of cost savings that businesses crave right now. "These projects affect costs... and they affect revenue," says Dennis Smith, first vice president of advanced engineering at The Bank of New York Mellon Corp.
  • Your new-age workforce

    Posted December 30, 2008 - 4:29 pm

    The most successful project teams represent a diversity of ages, cultural backgrounds and technology experience. Younger employees, or "millennials," for example, come to the workplace with "a whole different life experience, especially with regard to technology in their personal lives," says Accenture managing director Gary Curtis, who leads the company's 8,500-person technology consulting organization.
  • Economic crisis threatens networking growth

    Posted December 4, 2008 - 4:41 pm

  • Risks, rewards, challenges of financing IT purchases

    Posted November 24, 2008 - 4:10 pm

    What happens if a company defaults on a loan for a multimillion-dollar ERP software purchase? Or can't pay for the hardware, software and services that it bought two quarters ago? As it turns out, hardware is just like a house or car: It can be "repo'ed," refurbished and resold by the vendor or, perhaps, put out on eBay.
  • Would you recommend an IT career for your kids?

    Posted November 24, 2008 - 2:00 pm

    Is a career in IT worth pursuing? Do you love it so much that as an active participant in the area, you'd recommend your kids follow suit? Or will you be drawing them away with whatever it takes?
  • Customize the pace of your IT career

    Posted November 17, 2008 - 4:55 pm

    If, in the course of a day, people customize the things around them -- how they take their morning coffee, how they assemble their outfit -- then they should surely be able to apply that approach to their career.
  • Leaders' Soft Skills: Now More Important Than Ever

    Posted November 10, 2008 - 9:50 pm

    You can bet that worries over job security, unrealistic expectations, and the ubiquitous too-much-work-too-few-people combo has your staff simmering in their cubes. As a leader, you have power to influence which emotions pervade your department.
  • Gen Y tech tools may not translate to the real world

    Posted October 20, 2008 - 10:41 am

    College graduates might be in for a rude awakening when they enter the workforce. Not only will the technology their companies provide be outdated compared to what they've used as consumers, they might be banned from using them in favor of dull and sometimes less efficient corporate technology. Experts say the problem could cause a rift between management and these Gen Y workerbees. Worse, it could hamper productivity as they butt heads over how best to utilize such technologies.
  • Surviving the tech manager's global squeeze

    Posted October 14, 2008 - 9:57 pm

    It's the new reality of IT: working as part of a global team, with coworker and outsourcers all over the world, coordinated by a project manager at headquarters. But that reality can be ugly, as managers are stretched across time zones, with no such thing as being off the clock. Work quality, commitment, and communications vary considerably, putting the burden on the manager caught in the middle to make it all work -- from thousands of miles away.
  • Five outside-the-box ways to cut IT costs

    Posted October 14, 2008 - 9:09 pm

    The best time to consider cost-saving measures is before the CFO comes knocking on your door to ask -- or demand -- that IT slash its budget. Here are some simple, and often surprising, ways to save money during tight times.
  • When the watchdog is the underdog

    Posted October 13, 2008 - 3:59 pm

    Think your security staffers are trustworthy? Competent? Knowledgeable? Listen to a security professional's horror stories, and you might think again.
  • The trouble with telecommuting

    Posted October 13, 2008 - 2:30 pm

    Telecommuter wannabes are lining up outside their bosses' offices with work-from-home plans in hand, and many of them could get their wish this time around: According to WorldatWork, an association of human resource professionals, 40% more employers are offering telework programs this year than last year. Should your IT employees be part of that burgeoning crowd?
  • Economic crisis means double duty for IT pros

    Posted October 13, 2008 - 9:53 am

    High-tech has been known to weather economic crises better than other industries due in part to its role as an enabler to businesses. But the recent deluge of financial failures is causing enterprise IT executives to rethink expenditures in the coming months. For instance, a CIO Executive Board survey of 50 IT leaders in September revealed that 61% are re-evaluating 2009 budget plans, 59% are putting nonessential IT projects on hold, and 24% have introduced a hiring freeze in IT.
  • 20 more IT mistakes to avoid

    Posted September 15, 2008 - 2:53 pm

    In the spirit of the old adage "forewarned is forearmed," we bring you 20 brand-new mistakes that today's IT managers would do well to avoid. The names have been changed to protect the guilty, but the lessons learned are plain to see.
  • Cracking IT vendor relations

    Posted September 8, 2008 - 2:39 pm

    What can you do to get vendors to listen to your point of view and incorporate your designs into their product specs?
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