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  • New service follows up (so you don't have to)

    Posted September 28, 2010 - 2:00 pm

    I've whined and complained in this space several times about Gmail's limited features for time-delaying e-mails. I've told you about two third-party services that help a lot: Hit Me Later and Boomerang. Now I'm going to tell you about an ingenious third service called FollowUpThen.
  • The Rise of Personalized Spam

    Posted April 6, 2010 - 6:44 pm

    We've all seen spam that promises us a million dollars or Euros, but now spam is beginning to show up that's designed just for us.
  • Don't trust that Web Address!

    Posted March 18, 2010 - 4:46 pm

    In the last 24-hours, I received e-mails about March Madness, Sandra Bullock's hubby, and Michael Jackson's estate and each contained a link to Windows malware.
  • Three Things Not to Print

    Posted January 14, 2010 - 2:08 pm

    Once companies start counting their pennies spent printing, they often overreact to what they find. Goodness, they say to themselves, printing costs money, so let's stop printing completely. Oops. A reaction like that will cost you much more than you spend printing. The trick is to figure out what not to print, like e-mail, reports, and memos.
  • Google Apps Trump IBM / Lotus iNotes Lame Offering

    Posted October 23, 2009 - 11:50 am

    Did you notice Google Apps has a new competitor? Didn't think so. You'd think IBM and Lotus could come up with 1) a better product to compete on Google's turf and 2) figure out a way to make a bigger splash. All we have here are lame offerings created by idiot vice presidents and marketed by other idiot vice presidents.
  • Three Ways to Improve Focus and Work Smarter

    Posted October 7, 2009 - 5:10 pm

    They tell us to “work smarter, not harder” but working harder is, oddly, easier than working smarter. Why? Because no one gives full attention to anything anymore. My slogan is “always connected, always distracted.”
  • Lisa, TechnoPhobe, Loves New Netbook

    Posted July 13, 2009 - 2:09 pm

    When hardcore technophobes start to tell me about their new computer, I usually hear complaints. Last weekend, my friend Lisa told me she was happy with a computer for the first time in her life. Her new system? A netbook, which fulfilled her goals of portability and providing just what she needed finally made her happy about computers.
  • Link QuickBooks Contacts to VerticalResponse E-Mail Marketing

    Posted June 5, 2009 - 11:28 am

    One of the chores people hate most when using computers? Reentering information from one system into another system. After all, you're typing on the same computer, right? And data should be shared right? So why have to virtually schlep things like contact information from one system to another to another to another to get your work done? This week, at least two companies upgraded virtual schlepping to automated contact sharing.
  • What the Dallas ITEC Crowd Wanted to Know

    Posted May 28, 2009 - 12:46 pm

    I had a good time meeting and speaking to folks at the Dallas ITEC show yesterday. I mentioned I was going to give the audience at my keynote address a chance to vote on which topics were of highest importance for them. I put this list on the screen:
  • Technology Planning For Small Business Growth

    Posted April 28, 2009 - 11:52 am

    A reply to my post from last week “Is Your Small Business Goal to Grow or Not?” asks an interesting question: if growth is the goal of a small business owner, how do you include technology planning in your development? ArcherTC reported giving little thought beyond what tools to use today. And as software and hardware keep jumping forward, including the scary thought (at least to ArcherTC) of ever-increasing cloud computing options, how does one pick the right technology to support growth?

  • Short Straw 1

    Posted December 29, 2008 - 12:14 pm

    If you're reading this at work, it means you're a “short straw” person who picked the short straw to work during a holiday. Welcome to the club. If you're reading this at home because you're in the habit, then I'll try to entertain you a bit.
  • E-mail Archiving Stupidity

    Posted December 2, 2008 - 2:19 pm

    I live in the Dallas area, but not in the city of Dallas. That means my children were outside the horribly mis-managed Dallas schools, but we're still under the thumbs of idiotic Dallas County officials. How idiotic? How about this recent story, “E-mail Deletion Plan Criticized,” about officials wanting to delete e-mail after 90 days. Have none of them heard of all the new regulations about e-mail archiving?

  • The White House Goes Web

    Posted November 10, 2008 - 12:41 pm

    If you ever doubted the power of new marketing models using the Web, e-mail, and text messages, get over that now. The Washington Post reports in their story “Under Obama, Web Would Be the Way,” how the president-elect will continue to use the huge mailing list developed during the campaign to connect directly to supporters. Previous presidents could only use expensive direct mail to speak to their supporters without going through the traditional media, but Obama plans to keep open the direct communication link that served him so well during the campaign.

  • My E-mail Story and the New York Times

    Posted October 24, 2008 - 7:11 pm

    I have a friend always after me to write a book about what he calls “the e-mail train wreck,” which I probably should seriously consider. I thought about him when writing my latest Network World newsletter
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