Joel Shore

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Joel Shore Blogs

  • Resell branded Exchange and SharePoint services

    Posted September 30, 2008 - 12:28 am

    Tech Data has jumped into a distribution agreement with USA.NET that looks pretty good. It gives integrators access to several hosted services, including Microsoft Exchange 2007 and Microsoft SharePoint 3.0.

  • RitzCamera.com Explains it All

    Posted September 23, 2008 - 4:31 pm

    The people at RitzCamera.com did their homework and finally got back to me. Their order-processing system workflow screwed up, but we can blame the government, too.

  • Location, Location, Location

    Posted September 17, 2008 - 10:42 pm

    A systems integrator friend of mine has done very well over the years by being a specialist. Of course, we all know that a specialist is someone who knows more and more about less and less until he knows everything about nothing.

  • Is Going Green Good for Business? Ingram Micro Thinks So

    Posted August 6, 2008 - 9:59 am

    It’s not easy for individual integrators or resellers to live green and be green in all things business-related, but one distributor, Ingram Micro, is stepping up to the plate the make it a little easier.

  • And now, Symantec gets it all right

    Posted July 29, 2008 - 9:58 am

    It’s refreshing to regale a vendor with kudos for customer service performed expertly. The beneficiary of my admiration today is Symantec.

  • Symantec gets it all wrong

    Posted July 24, 2008 - 2:05 pm

    It's no fun for any company when its chief operating officer sticks his foot in his mouth or when that same foot is used to kick its resellers in the ass.

  • Patches -- proof that software is never finished

    Posted July 21, 2008 - 4:19 pm

    Patches are a fact of life. Staying up to date is important, even if you don't sell or support the product.

  • Microsoft gets into software rental business

    Posted July 3, 2008 - 1:07 pm

    With "Equipt," Microsoft aims to sign up consumers for $70 a year

  • Everex acquired by NewMarket Technology

    Posted June 30, 2008 - 12:50 pm

    Everex is one of those names that seems as though it has been around forever. A survivor of the early PC era when there were dozens of brands that often were less than 100-percent IBM PC compatible, Everex burst onto the scene in 1983 and has been a solid presence ever since.

  • CDW says Adaptec is a 'gem'

    Posted June 19, 2008 - 10:46 am

    Adaptec is one of those companies that makes products we can't live without, but rarely read about. So let's give Adaptec a shout-out. Reseller giant CDW is adding Adaptec to its Sapphire Partner Program. The CDW program takes a proactive approach to embracing breakout technologies and the companies that offer them.

  • The end is near -- again

    Posted June 19, 2008 - 10:39 am

    Well, here we go again. And this time it looks final. Every integrator, VAR, reseller, dealer, or whatever you're calling yourself this week, needs to know this. Microsoft discontinues the sales of Windows XP effective Mon., June 30. That means there's only two weeks left.
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