Joel Shore http://www.itworld.com/joel-shore-0 xx Resell branded Exchange and SharePoint services http://www.itworld.com/channel/55467/resell-branded-exchange-and-sharepoint-services Tech Data has jumped into a distribution agreement with USA.NET that looks pretty good. It gives integrators access to several hosted services, including Microsoft Exchange 2007 and Microsoft SharePoint 3.0. http://www.itworld.com/channel/55467/resell-branded-exchange-and-sharepoint-services#comments Channel SaaS Opinion Joel Shore microsoft exchange hosted services SharePoint subscription Tue, 30 Sep 2008 00:28:14 -0400 Joel Shore 55467 at http://www.itworld.com RitzCamera.com Explains it All http://www.itworld.com/channel/55276/ritzcameracom-explains-it-all The people at RitzCamera.com did their homework and finally got back to me. Their order-processing system workflow screwed up, but we can blame the government, too. http://www.itworld.com/channel/55276/ritzcameracom-explains-it-all#comments Business Channel Opinion ecommerce Joel Shore Tue, 23 Sep 2008 16:31:22 -0400 Joel Shore 55276 at http://www.itworld.com Location, Location, Location http://www.itworld.com/channel/55144/location-location-location A systems integrator friend of mine has done very well over the years by being a specialist. Of course, we all know that a specialist is someone who knows more and more about less and less until he knows everything about nothing. http://www.itworld.com/channel/55144/location-location-location#comments Business Channel Opinion Business Joel Shore survival Wed, 17 Sep 2008 22:42:53 -0400 Joel Shore 55144 at http://www.itworld.com Is Going Green Good for Business? Ingram Micro Thinks So http://www.itworld.com/opinion/54080/going-green-good-business-ingram-micro-thinks-so It’s not easy for individual integrators or resellers to live green and be green in all things business-related, but one distributor, Ingram Micro, is stepping up to the plate the make it a little easier. http://www.itworld.com/opinion/54080/going-green-good-business-ingram-micro-thinks-so#comments Business Channel Opinion green computing Ingram Joel Shore Wed, 06 Aug 2008 09:59:31 -0400 Joel Shore 54080 at http://www.itworld.com And now, Symantec gets it all right http://www.itworld.com/software/53899/and-now-symantec-gets-it-all-right It’s refreshing to regale a vendor with kudos for customer service performed expertly. The beneficiary of my admiration today is Symantec. http://www.itworld.com/software/53899/and-now-symantec-gets-it-all-right#comments Channel Software Opinion chat Joel Shore Norton support Symantec Tue, 29 Jul 2008 09:58:13 -0400 Joel Shore 53899 at http://www.itworld.com