http://www.itworld.com/taxonomy/term/93/all xx http://www.itworld.com/small-business/77909/your-sales-management-software-should-always-be-saas Every small business sales team starts small, usually with the owner doing sales, often using spreadsheets to track prospect details. Companies like ACT! have made millions providing structure and organization to prospect and customer tracking. But today, I strongly recommend using a hosted sales management program for two reasons: cost and control. http://www.itworld.com/small-business/77909/your-sales-management-software-should-always-be-saas#comments SaaS Small business Software Video ACT! BatchBook Saas sales Salesforce.com Wed, 16 Sep 2009 11:58:49 -0400 James Gaskin 77909 at http://www.itworld.com http://www.itworld.com/small-business/73086/intel-netbooks-not-first-time-buyers-really Intel went on the record with Reuters saying netbooks are not a good first computer in the article Intel Sees No First-Time PC Buyers for Netbooks. Why not? According to Intel's Sean Maloney, the first time you buy something, like a PC, you want the “real deal.” Does this make sense to you, or is this is subtle plea for buyers to stick with higher margin products like laptops and desktops? http://www.itworld.com/small-business/73086/intel-netbooks-not-first-time-buyers-really#comments Hardware Small business Tech & society Video Cellular South Dell Intel netbook Reuters Thu, 30 Jul 2009 12:51:24 -0400 James Gaskin 73086 at http://www.itworld.com http://www.itworld.com/small-business/72611/netbook-specific-applications We know a netbook is not a laptop, but when they debuted, the only applications available were the regular Windows and Linux applications. Now companies are taking into account the smaller screen size and lower power of netbooks and releasing applications modified to maximize your minimal netbook. http://www.itworld.com/small-business/72611/netbook-specific-applications#comments Hardware Personal tech Small business Software Video Corel Microsoft Office ThinkFree WordPerfect Mon, 27 Jul 2009 14:22:44 -0400 James Gaskin 72611 at http://www.itworld.com http://www.itworld.com/security/67974/it-secure An awkward question deserves a somewhat awkward answer. "Is it secure?". Its really all about residual risk calculation. http://www.itworld.com/security/67974/it-secure#comments IT management/strategy Security Video encryption risk security Fri, 15 May 2009 10:55:31 -0400 Sean McGrath 67974 at http://www.itworld.com http://www.itworld.com/software/65454/loose-coupling My take on loose coupling. http://www.itworld.com/software/65454/loose-coupling#comments IT management/strategy Software Video Loose coupling Tue, 31 Mar 2009 09:32:00 -0400 Sean McGrath 65454 at http://www.itworld.com http://www.itworld.com/development/65154/techtorials-experiment-electronic-sheet-foolscap I spend a lot of time drawing pictures to explain technical concepts. How can that medium - the quick paper-based sketch - be best turned into a web format? Here is what we have come up with. We call them techtorials. http://www.itworld.com/development/65154/techtorials-experiment-electronic-sheet-foolscap#comments Development Software Video CSV techtorials webhooks XML Thu, 26 Mar 2009 15:48:29 -0400 Sean McGrath 65154 at http://www.itworld.com http://www.itworld.com/small-business/62779/open-source-amazon-storage-less-backup-cost Let's be honest: half of the companies reading this today are NOT backing up their data properly. That's the optimistic figure, because some backup industry analysts say about two-thirds of companies have backup issues that cause them grief. But there's hope for the unprepared half or two-thirds of you out there. http://www.itworld.com/small-business/62779/open-source-amazon-storage-less-backup-cost#comments Internet Open Source Personal tech SaaS Security Small business Software Storage Video Amazon S3 backup Open Source Software Zmanda Tue, 17 Feb 2009 13:32:26 -0500 James Gaskin 62779 at http://www.itworld.com http://www.itworld.com/small-business/62443/its-not-your-computer If the company provides the computer, the company owns the computer and has the sole right to decide how the employee uses that computer and what software can be loaded. Locking down Windows-based systems stop a wide variety of security problems. http://www.itworld.com/small-business/62443/its-not-your-computer#comments Business Endpoint security Hardware Internet Operating systems Personal tech Security Small business Software Tech & society Windows Video ComputerWorld spyware The Daily Show viruses Windows Wed, 11 Feb 2009 12:21:31 -0500 James Gaskin 62443 at http://www.itworld.com http://www.itworld.com/small-business/62130/remove-pc-user-rights-reduce-windows-bugs When Windows users sign on as a user, not Administrator, your security improves greatly. Remember the company, not the user, owns the computer and decides how it's used. http://www.itworld.com/small-business/62130/remove-pc-user-rights-reduce-windows-bugs#comments Business Endpoint security Operating systems Personal tech Security Small business Windows Video bugs user rights Windows Thu, 05 Feb 2009 12:13:30 -0500 James Gaskin 62130 at http://www.itworld.com http://www.itworld.com/small-business/60437/voip-now-voice-over-internet-plumbing I've never liked the acronym VoIP because it sounds so stupid out loud (vo-eep). But alas, the world yet again ignored my suggestions. Now I will try to recast the acronym to at least mean something much closer to the perception of many in the VoIP business: VoIP is now just phones over different plumbing, and no longer a Big Deal. http://www.itworld.com/small-business/60437/voip-now-voice-over-internet-plumbing#comments Internet Mobile & wireless Small business Unified communications Video Internet PBX phones voip Fri, 09 Jan 2009 13:51:14 -0500 James Gaskin 60437 at http://www.itworld.com