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Business Analytics news, solutions, and analysis for IT professionals
  • Self-service BI catches on

    Posted January 24, 2011 - 1:19 pm

    The Great Recession caught most of the used-car industry by surprise. But Dealer Services Corp. (DSC) got a heads-up from its newly deployed business intelligence system.
  • The big promise of Big Data: What you need to know today

    Posted September 15, 2010 - 8:51 pm

    Hadoop and other tools can unlock critical insights from unfathomable volumes of corporate and external data.
  • The role of IT in strengthening the modern corporate enterprise

    Posted September 7, 2010 - 3:52 pm

    IT plays a central role in data management and the delivery of advanced analytics, both of which enhance competitive advantage and profitability. IT can also improve customer service excellence by implementing solutions that improve the ease of doing business. And centralizing functions such as infrastructure or procurement to optimize economies of scale not only enables more effective expense management, but frees up senior management to focus on surpassing the competition.
  • Cox Communications Deals With Cable Guy Problem Using SaaS

    Posted September 1, 2010 - 11:33 am

    SaaS scheduling software combined with analytics helps the $9 billion company reprogram customer service.
  • Using BI, BPM Data to Change Business Processes Fast

    Posted June 18, 2010 - 10:31 am

    When business intelligence is used to inform business process changes, companies find new ways to save money and connect more closely with customers.
  • Agile BI Development: Meet User Demand, Beat IT Complexity

    Posted April 26, 2010 - 1:14 pm

    Traditional approaches to BI deployments are not always up to the task posed by today's complex IT environments and demanding users. A new way of designing and building BI applications--called Agile BI--is needed, according to Forrester Research.
  • CCE takes mobile to the next level: Analytics

    Posted June 1, 2009 - 11:39 am

    Equipping delivery people with mobile devices may seem old hat, but Kevin Flowers had a new idea. The director of enabling technologies for Coca-Cola Enterprises (CCE) realized that equipping drivers with mobile devices provided a wealth of data for analytics beyond the trucks and deliveries.
  • How IT could have prevented the financial meltdown

    Posted September 24, 2008 - 3:24 pm

    In the coming weeks the feds and the surviving financial services institutions will have the daunting task of unraveling all the securitized loans and other instruments that are hiding the toxic investments. But does the technology exist to do that? And if so, could it have been used to prevent the bad debt from hitting the fan in the first place?

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