offshore outsourcing

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  • Offshore outsourcing: Can China steal India's thunder?

    Posted November 19, 2010 - 3:23 pm

    Competitive costs, robust government support, the largest labor market in the world. It's no wonder that for the past decade China has been deemed the biggest--and only--threat to India's dominance in the IT offshore outsourcing industry. In recent years, all the big names in IT outsourcing--from IBM, HP and Accenture to Wipro, TCS, and Infosys--have set up shop there. (See "Inside HP's $1 Billion Outsourcing Plan".) Gartner research vice president Frances Karamouzis calls China "one of the most analyzed alternatives to India." Ovum principal analyst Jens Butler describes it as "a two horse race to the finish."

  • Offshore Outsourcing: Quantifying ROI

    Posted November 10, 2008 - 9:33 pm

    When quantifying the business value of offshore outsourcing, customers must consider three important aspects that are often ignored: the appropriate comparisons, the hidden costs and the distinction between theory and reality.

  • The Key Drivers Behind Knowledge Process Outsourcing

    Posted October 28, 2008 - 10:00 am

    The shift from business process outsourcing to knowledge process outsourcing did not happen by accident. Instead, the ongoing change is a natural outcome as players in the BPO gain the necessary expertise needed to provide higher-level services.

  • Beyond the Price of Labor: IT Outsourcers Shifting Focus

    Posted October 23, 2008 - 6:52 am

    The trends are clear… IT outsourcers are demanding more than cheap labor from their offshore partners. Learn how Central and Eastern Europe have gained a stronghold in this evolving industry!

  • 5 Outsourcing Models: What are They?

    Posted October 16, 2008 - 5:56 am

    Knowing the five outsourcing models should equip you in deciding which one to adopt. Which one would benefit your organization more?

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