March 16, 2009, 11:09 AM — Zappos.com CEO, Tony Hsieh, says Twitter makes him a "better, and happier person". Zappos uses Twitter for building more personal connections with employees and customers, but Hsieh says Twitter has also helped him grow personally.
Hsieh sums it up in four things (Excerpted from his Zappos blog):
- Transparency & Values: Twitter constantly reminds me of who I want to be, and what I want Zappos to stand for.
- Reframing Reality: Twitter encourages me to search for ways to view reality in a funnier and/or more positive way.
- Helping Others: Twitter makes me think about how to make a positive impact on other people's lives.
- Gratitude: Twitter helps me notice and appreciate the little things in life.
