Barnett also says that IP Office 8.1 will be a platform to launch more vertical industry-specific applications on in the future. "Not only is it a great UC platform for the small to medium market, but it will also for that market become an application platform for us moving forward," he says.
Rob Arnold, a program manager in the UC and collaboration division of consultancy Frost & Sullivan, says Avaya's IP Office 8.1 offering is not alone in serving the SME market, but it is one of the strongest. "This product is developed specifically for the small to mid-market," he says. "Now that they've scaled it up to reach the high end of that market, it has compelling market reach." The "beefed up" applications and networking functions, combined with Avaya's established channel partners and install customer base, further solidifies the offering, he says. One of the best features of the 8.1 version, Arnold says, is the ability for users to manage separate sites from a single console.
Network World staff writer Brandon Butler covers cloud computing and social collaboration. He can be reached at BButler@nww.com and found on Twitter at @BButlerNWW.
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