Thankfully, several Skype apps for Windows can record your calls. MP3 Skype Recorder, for example, can start recordings automatically and manually, and it works with Skype Conference, Skype-to-Skype, SkypeOut, and Skype Online Number calls. Cooler still, it can split the recordings into different tracks: one for the caller, one for the person called. And its free.
If you want something even more versatile, the $50 IMcapture adds video-call recording to the mix, and its compatible with both Windows and Mac.
3. Join conference calls with ease
If you spend a lot of time on conference calls, then you know the hassle-packed drill it takes to get on one: Find the call details in your appointment calendar or confirmation email, dial the number, enter the passcode, and so on.
If you're an Outlook user, check out Plantronics InstantMeeting. This free add-on culls conference calls and dialing details from your Outlook calendar, reminds you before a meeting is about to start, and provides one-click dialing via Skype. If you're the meeting organizer, you can use InstantMeeting to notify attendees of a delay. And it can even redial a dropped call with a single click.
Its worth noting that InstantMeeting is also available for Android, BlackBerry, and iOS, though those apps don't pair with Skype.
4. Add a Skype button to your site
Want to offer customers a way to call you for free? Normally that would mean setting up a toll-free number, which isn't exactly free for you. Fortunately, you have another way to extend this option for sales or service calls, and that's by adding a Skype button to your site.
After choosing one of half a dozen different button styles (two of which are dynamic, meaning they'll change in accordance with your Skype status, such as online or offline), you simply paste the provided HTML code into the appropriate spot on your site. You then add some descriptive text explaining how this button enables customers to contact you.
If you want to get more granular about your Skype button, visit the Skype button wizard, where you can customize the style, size, color, background, and other aspects of your Call me! button (including changing its function to chat with me, leave me voicemail, or something else). Its a really simple (and cheap) way to give customers another option for getting in touch.
5. Get a Skype Online Number