Unified Communications

Unified communications news, solutions, reviews and analysis, covering VoIP, videoconferencing, messaging, and collaboration.

Unified Communications Blogs

  • Better home cellular coverage with AT&T's Microcell

    Posted September 24, 2009 - 5:04 am

    They are called femtocells, small devices that attach to your home broadband network and allow cell calls to be carried over the Internet, saving you on wireless minutes. AT&T is finally close to releasing their device to match what is out there by the other cell carriers.
  • Another Stupid Product Aimed at Small Businesses

    Posted March 25, 2009 - 12:11 pm

    I'm all for collaboration. I'm all for communication. I'm all for new products. But the PR hype that hit me a couple of weeks ago struck me as so enormously stupid I had to calm down to write about it. I'm all for calmness, and I'm almost there, so here goes. How can a big company really think small businesses are ready to spend $1099 per video phone in today's market? How idiotic are those vice presidents? Oops, not calm anymore.
  • Small Businesses Evading Microsoft Exchange E-mail

    Posted February 23, 2009 - 1:23 pm

    One of the few newsletters I read no matter the topic is the daily update from Ferris Research. I've had the pleasure to meet David Ferris a time or two, and he's a smart guy surrounded by other smart guys, which is why their updates are full of useful information.

  • If the SaaS Shoe Fits, Don't Buy It

    Posted February 16, 2009 - 3:19 pm

    SaaS users need to pay attention to the scope of applications available from the vendors they are considering engaging. If the SaaS vendor provides precisely the applications your firm is seeking to move into the cloud environment, do not sign on with that vendor.
  • Video

    VoIP Now Voice Over Internet Plumbing

    Posted January 9, 2009 - 2:51 pm

    I've never liked the acronym VoIP because it sounds so stupid out loud (vo-eep). But alas, the world yet again ignored my suggestions. Now I will try to recast the acronym to at least mean something much closer to the perception of many in the VoIP business: VoIP is now just phones over different plumbing, and no longer a Big Deal.
  • E-mail Archiving Stupidity

    Posted December 2, 2008 - 2:19 pm

    I live in the Dallas area, but not in the city of Dallas. That means my children were outside the horribly mis-managed Dallas schools, but we're still under the thumbs of idiotic Dallas County officials. How idiotic? How about this recent story, “E-mail Deletion Plan Criticized,” about officials wanting to delete e-mail after 90 days. Have none of them heard of all the new regulations about e-mail archiving?

  • Carrier-Subsidized Mini-Laptops

    Posted November 3, 2008 - 12:10 pm

    While my precognition skills aren't perfect (I have yet to win a Lottery), I certainly agree with the skills shown by Mike Elgan in his ComputerWorld article “Why Netbooks Will Soon Cost $99.” It first ran on Halloween, so will this be trick or treat?
  • More Messaging Moves to the Cloud

    Posted October 28, 2008 - 12:06 pm

    E-mail lends itself well to hosted services providing services to users across the Internet. All the early free e-mail services, like Yahoo and Hotmail used the hosted model.
  • My E-mail Story and the New York Times

    Posted October 24, 2008 - 7:11 pm

    I have a friend always after me to write a book about what he calls “the e-mail train wreck,” which I probably should seriously consider. I thought about him when writing my latest Network World newsletter
  • Squeezing More Mailbox Rules Into Exchange/Outlook

    Posted October 14, 2008 - 12:25 pm

    Run out of space for creating mailbox rules in Exchange/Outlook? Here's how you can squeeze in more.
  • Social Networking and UC - One Vendor's Perspective

    Posted October 10, 2008 - 2:13 pm

    Linking social networking to unified communications (UC) has generated some interesting conversations. Some of my points have been validated and others refuted. It has been a learning experience worth sharing.
  • Video

    40 Trillion Spam E-mails This Year

    Posted October 9, 2008 - 11:49 am

    Ferris Research, the mail and messaging specific research group, made plenty of noise not long ago when they said there will be 40 trillion (with a T) spam messages sent this year. They can predict fairly accurately, since 30 trillion spams went out last year.
  • Greatest Challenge in VoIP Security

    Posted July 16, 2008 - 3:08 am

    The greatest challenge in VoIP security is that there are very few good example case studies available. There are some very good VoIP deployments. But try to find a white-paper with someone disclosing all the their success stories in building a perfect VoIP network. No luck! Unfortunately much of that data is hidden in confidential documents. Still, I have really loved to see VoIP security emerge and evolve from being a hindrance in VoIP deployment, into a key marketing value. Finally some of those success stories will get a chance to see daylight.
  • New Phones Driving Network Upgrades

    Posted July 3, 2008 - 11:51 am

    Does the road to small business technology sales now go through a phone system upgrade? I've talked to several companies selling products, and resellers leveraging Voice over Internet Protocol system sales into general networking sales and management services lately. All point the same way direction: the way to a small business owner's heart, or at least checkbook, is through a phone system upgrade.
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