Unified Communications

Unified communications news, solutions, reviews and analysis, covering VoIP, videoconferencing, messaging, and collaboration.

Unified Communications Question

  • Question

    What is SIP Trunking?

    Posted April 16, 2014 - 9:06 pm

    I’m a little confused about VoIP telephony terminology, specifically the term “SIP Trunking.”. Is SIP Trunking just another way to say VoIP, or does it refer to something else?
  • Question

    How to make free VoIP calls on Android phones after May 15?

    Posted April 7, 2014 - 9:04 pm

    I used to use GrooVeIP all the time to make calls over WiFi, but the app used Google Voice and apparently Google is implementing changes that will prevent it from working after May 15, 2014. It’s not that big of a deal for me, but one of my buddies is between jobs right now, and based on my recommendation he uses GrooVeIP as his only telephone.
  • Question

    How to delete skype account?

    Posted April 5, 2014 - 3:10 pm

    I know this seems like it would be a simple thing, but after a couple of hours trying to figure out how to do it, I have come to the conclusion that it is not actually simple. Could someone please enlighten me as to exactly what I need to do to delete a skype account?
  • Question

    How to participate in a Google Hangouts video conference without a Google+ account?

    Posted April 3, 2014 - 5:07 am

    A number of friends I went to college with have been using Google Hangouts for weekly video conferencing calls to keep in touch. Another friend wants to join us, but refuses to set up a Google+ account because he says he doesn’t want Google listening to everything he says.
  • Question

    How to share my computer screen while using Skype on a Mac?

    Posted March 27, 2014 - 2:17 am

    How can I do a screen share while on a group video conference using Skype? I will be using Skype Pro on a MacBook Pro running Mountain Lion.
  • Question

    How do long distance calls work with VoIP systems?

    Posted March 12, 2014 - 7:38 pm

    If I switch from a conventional telephone system to VoIP, will there still be additional charges for long distance calls, or is that different with VoIP because the call is going over the internet instead of a telephone exchange?
  • Question

    What is a good, inexpensive unified videoconferencing system for a small business?

    Posted March 5, 2014 - 9:57 pm

    We have two offices that need to videoconference about once a week, and limited needs beyond that although occasionally something does come up. We need something that has better audio and video quality than some kid skyping with his buddies, which, I have to say, is exactly where we are now - skype, off the shelf webcam and mics.
  • Question

    How to fix “there is no connected camera” error on MacBook?

    Posted February 27, 2014 - 12:14 am

    When using Macbook Pro running OS X Mavericks, I’ve started to get an error message that says “there is no connected camera” when using FaceTime. Obviously there is a connected camera, and it worked fine until this issue started.
  • Question

    How to prevent SPIT attacks on VoIP networks?

    Posted February 20, 2014 - 9:19 pm

    We are looking at switch to a VoIP system, but I’m concerned about problems after making the switch from a conventional PSTN. How much of an issue are SPIT attacks on VoIP networks and what can be done to mitigate the risk?
  • Question

    How to send money over Gmail?

    Posted February 14, 2014 - 2:51 pm

    Is there a way to send money to someone directly over Gmail? If so, what is the process for doing so? I read an article about a new service that “competes with Gmail’s money transfer service.” I had no idea that such a service exists, assuming the article was accurate.
  • Question

    How to send fax with Android phone or tablet?

    Posted February 5, 2014 - 6:44 pm

    Is it possible to send a fax from an Android phone to a traditional fax machine? If so, do you still have to pay to do it?
  • Question

    Does Skype for XBox One allow multitasking?

    Posted February 5, 2014 - 6:18 pm

    When you are using the XBox One for a game/movie/etc. and you get a call over Skype, does it support multitasking so that you can continue what you were doing while you take the call, or do you have to stop until the call is over?
  • Question

    How to disable Google+ users’ ability to send email to my Gmail account?

    Posted January 10, 2014 - 3:39 pm

    I’m not sure that I like Google’s new “feature” that will allow strangers to use Google+ to send me potentially unwanted emails. Can I turn this off?
  • Question

    What’s wrong with Yahoo’s email services?

    Posted December 11, 2013 - 4:04 pm

    I haven’t been able to access my yahoo email in more than two days, and can’t seem to do anything about it. Since I use my yahoo email (which I have had forever) to communicate with a wide range of people, both personally and professionally, this stinks. Anyone know what the issue is or how widespread it is?
  • Question

    is CISCO better than ARUBA others

    Posted November 28, 2013 - 10:52 am

    I want to to own a unified voice and data network and i need a good business partner these two seem to be competing in both their software and hardware capabilities
  • Question

    Why are Android VoIP applications going to stop working soon?

    Posted November 25, 2013 - 4:13 pm

    I was told that VoIP apps on Android phones are going to stop working in a few months. This is unwelcome news, since I depend on GrooveIP when I have WiFi to keep me under my monthly call limit. Is this true, and if so, why is it happening?
  • Question

    How to backup Gmail?

    Posted November 21, 2013 - 4:13 pm

    How can I backup my Gmail e-mails just in case something were to happen to my Gmail account?
  • Question

    Can you create two VLANs with one access point?

    Posted November 14, 2013 - 2:29 pm

    Can you create two VLANs with one access point (e.g prioritizing voice packets over data passing through the same access point through wireless switching)?
  • Question

    What happens when you send a text message to a landline telephone?

    Posted September 17, 2013 - 1:34 am

    If you send an SMS text message to someone’s landline telephone, what happens? Does their phone ring, does it show up on caller ID, or do they pick up and hear something like a dial-up modem?
  • Question

    How to tell how much bandwidth I’m using with Skype?

    Posted September 13, 2013 - 10:49 pm

    Is there a way to monitor my bandwidth use with Skype?
  • Question

    Can VoIP share a T1 line with data?

    Posted July 30, 2013 - 9:27 pm

    Can a VoIP telephone network share a T1 with data traffic, or does it need a dedicated T1?
  • Question

    How to use credit card machines over VoIP?

    Posted July 29, 2013 - 10:02 pm

    One of my friends installed a VoIP system in her small business after AT&T increased her phone service rate by 300%. However, she is having problems getting her credit card machine to work with it; She consistently gets an error when it tries to send.
  • Question

    Can callers tell the difference if you are using a VoIP system?

    Posted June 5, 2013 - 4:06 pm

    We are considering switching to a VoIP telephone system, but I have some concerns about voice call quality. I was wondering if anyone who had made the switch could tell me if they or their callers notice the difference between VoIP calls and those over traditional PBX? Thanks.
  • Question

    Can I use a fax machine with a VoIP system?

    Posted February 20, 2013 - 2:05 pm

    Will a fax machine work ok with a SIP/VoIP telephone system?
  • Question

    How to ensure VoIP security?

    Posted January 22, 2013 - 12:54 pm

    Are there specific steps beyond standard network security practices that a business should take to make a VoIP system more secure?
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