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Unified communications news, solutions, reviews and analysis, covering VoIP, videoconferencing, messaging, and collaboration.

  • White Paper

    Box Private Vendor Watchlist Profile: Cloud-Based Content Collaboration Services Enabling Enterprises to Move Toward Next-Generation Collaboration

    Posted May 24, 2012 - 8:00 am

    This IDC Vendor Profile analyzes Box, a company playing in the public cloud advanced storage services market and the content management and collaboration market, and reviews key success factors: market potential, technology/solution, corporate strategy, force multipliers, and customers. The company, headquartered in Palo Alto, California, has over 8 million users and is growing quickly in the file synchronization and collaboration market. Leveraging IDC's expert understanding of the competitive landscape and future outlook, this document highlights company and market information tailored to the investment professional's needs.

  • White Paper

    Content Sharing 2.0: The Road Ahead

    Posted May 24, 2012 - 8:00 am

    A growing number of companies are taking advantage of the natural synergies that exist between cloud-based IT services and content access and sharing. Legacy content management and collaboration systems simply weren't designed to meet the evolving requirements of today's IT and business managers, as well as the needs of content users. Box provides cloud-based content storage, access and collaboration services that require virtually no user training and supports file access and delivery on almost all popular PC and mobile devices. Read how Box let companies rapidly implement a cost-effective and secure content storage and sharing system that can easily expand to accommodate any size and number of files.

  • White Paper

    Sharing Simplified - Consolidating File-sharing Technologies

    Posted May 24, 2012 - 8:00 am

    Employees need to share content with colleagues within their organization and outside. Yet, ECMs make it hard to share content within a business and impossible between organizations. Read how one company consolidated multiple file sharing technologies to increase productivity and reduce complexity.

  • White Paper

    Market Landscape Report: Online File Sharing and Collaboration in the Enterprise

    Posted May 24, 2012 - 8:00 am

    The trend toward "consumerization" marches onward in IT; more and more end-users are choosing their own hardware plaforms and software applications in lieu of the IT-sanctioned business tools provided by their companies. These end-users are looking to tackle issues like data sharing, portability, and access from multiple intelligent endpoint devices, creating a conundrum for IT as it needs to balance business enablement, ease of access, and collaborative capacity with the need to maintain control and security of information assets. This need for balance is one of the drivers of the fast growing online file sharing and collaboration segment of the SaaS market. This paper examines the market drivers, inhibitors, and top vendors in this segment, including Box, Citrix Sharefile, Dropbox, Egnyte, Nomadesk, Sugarsync, Syncplicity and YouSendIt.

  • White Paper

    Farmers Triples Email Usage and Meets FINRA Requirements with Integrated Messaging Solution

    Posted April 26, 2012 - 3:00 pm

    The Farmers Insurance Case Study tells the story of Perimeter's progressive relationship with Farmers Insurance and Perimeter's messaging suite of services. Download this case study now to find out the benefits of messaging solutions and how working with Perimeter can simplify your IT needs.

  • White Paper

    The BlackBerry PlayBook tablet's Good Bones

    Posted April 17, 2012 - 4:30 pm

    Find out why the BlackBerry Tablet OS built from the advanced QNX® Neutrino® real-time operating system makes the BlackBerry PlayBook tablet the smart choice for the enterprise

  • White Paper

    Telecom and Network Infrastructure Company Improves Inventory Accuracy with Help From a Custom BlackBerry Application

    Posted April 17, 2012 - 4:30 pm

    Expertech developed a custom in-house built BlackBerry application called Expertech Tool Room to provide near real-time inventory and tracking of their capitalized tools. This allows them to optimize their tool usage, reduce time spent on the inventory process and keep accurate count of tools available.

  • White Paper

    Manufacturing Customers Get a Mobile Catalog of Gaskets Thanks to a New BlackBerry Smartphone App

    Posted April 17, 2012 - 4:30 pm

    As a wholesale supplier and distributor of fluid sealing and pump protection products, it's crucial for Triangle Fluid Controls Ltd. to help its customers make the right choice - doing so helps prevent gas and liquid leaks. With thousands of different options, however, an error-free decision is often difficult for service people to make. Seeing an opportunity to help its customers and local distributors, TFC worked with BlackBerry® Alliance Elite Member FloatPoint Media Inc. to develop the custom iGasket™ app.

  • White Paper

    What to Look For in Solutions For Mobile Device Management

    Posted April 17, 2012 - 4:30 pm

    Managing an increasingly mobile workforce has become one of the most challenging - and important - responsibilities for IT departments. This paper examines the criteria for Mobile Device Management (MDM) solutions, including support for multiple platforms and vendor experience - two key factors that the new BlackBerry® Mobile Fusion solution addresses.

  • White Paper

    Creating the Enterprise-Class Tablet Environment

    Posted April 17, 2012 - 4:30 pm

    Prompted by individual employee and executive interest, IT decision makers are challenged to find the common ground between enterprise must-haves and end-user benefits. One thing is true at the end of the day, even in such a nascent market: The ultimate enterprise-grade tablet will not sacrifice security, management or user experience.

  • White Paper

    Red Alert: Why Tablet Security Matters

    Posted April 17, 2012 - 4:30 pm

    While tablet computers continue to grow in popularity, for enterprises, there is much to be concerned about. Fact is, most tablets are made for consumer entertainment and not for keeping enterprise secrets. However, the exception is the highly secure, enterprise ready BlackBerry Playbook tablet.

  • White Paper

    How To Regain IT Control In An Increasingly Mobile World

    Posted April 17, 2012 - 4:30 pm

    Smartphones and tablet devices are as much today's workstations as they are electronic extensions of people's private lives, so the line between their use as work systems and as personal devices is getting blurrier all the time. Frankly, users seem to like it that way. They'd like it even better if their interactions with the technology in both respects were more intuitive, seamless and fluid.

  • White Paper

    The Three C's of Enterprise Mobility

    Posted April 17, 2012 - 4:30 pm

    With the ever accelerating adoption of mobile devices and applications in both the consumer world and the workplace, there is an increasing challenge for organizations to find ways to secure those mobile devices for professional use all the while allowing employees to use those devices as they wish for personal use. This report highlights some of the current challenges and opportunities for finding the right balance between the need for the corporate control and personal convenience for mobile devices.

  • White Paper

    Microsoft Hosted Exchange - Market Quadrant 2011

    Posted April 16, 2012 - 1:00 pm

    This whitepaper, from the Radicati Group, is an independent analysis of the market for Microsoft Hosted Exchange, revealing top players, mature players, specialists and trail blazers.

  • White Paper

    The Cost Advantages of Using a Hosted Unified Communications Service: A TCO Guide for SMBs

    Posted April 2, 2012 - 1:10 pm

    A challenge for small and mid-sized businesses (SMBs) is the cost of scaling their communications systems to rival the rich functionality and flexibility of bigger competitors with dedicated IT staffs. Upfront capital costs and the requirement for on-site staff to manage equipment and applications have fueled interest in hosted unified communications (UC) services, which allow smaller organizations to use a third-party provider's UC infrastructure in the cloud and enjoy the economies of scale of very large organizations.

  • White Paper

    eGuide: 8 Reasons Why you Need Hosted VoIP

    Posted April 2, 2012 - 1:10 pm

  • White Paper

    What to Look For in Solutions For Mobile Device Management

    Posted March 15, 2012 - 9:20 am

    Managing an increasingly mobile workforce has become one of the most challenging - and important - responsibilities for IT departments. This paper examines the criteria for Mobile Device Management (MDM) solutions, including support for multiple platforms and vendor experience - two key factors that the new BlackBerry® Mobile Fusion solution addresses.

  • White Paper

    What to Look For in Solutions For Mobile Device Management

    Posted March 12, 2012 - 10:10 am

    Managing an increasingly mobile workforce has become one of the most challenging —and important— responsibilities for IT departments. Users want freedom of choice when it comes to the smartphones and tablets they use, yet added freedom can bring on added risks in security while also creating previously unexplored issues in such critical areas as compliance, data liability and support. With the right Mobile Device Management (MDM) solution from a reputable vendor, IT administrators can address these challenges while increasing worker productivity through enhanced, secure mobility. So what should you be looking for when choosing an MDM solution out of the plethora of options available to you?

  • White Paper

    Unified Communication Comparison Guide

    Posted March 6, 2012 - 1:20 pm

    When purchasing new Unified Communications (UC) solutions, it can be challenging to compare products as e-mail, faxing, voice, video conferencing, and other features are merged into a single product. This UC vendor comparison guide helps highlight key features of industry leaders like Avaya, ShoreTel, Cisco, Interactive Intelligence, and Mitel. These new advances in communication technologies can make UC a powerful tool for your business.

  • White Paper

    How To Regain IT Control In An Increasingly Mobile World

    Posted February 22, 2012 - 3:00 pm

    It's a tricky balancing act to ensure the security of mobile devices without jeopardizing the user experience. In many cases, IT winds up focusing more on one aspect than the other, meaning that risk is added or users are alienated. Finally, both considerations will be accorded the attention they deserve.

  • White Paper

    Unified Communication Vendor Comparison Guide

    Posted February 6, 2012 - 11:20 am

    New advances in communication technologies have made Unified Communications (UC) a powerful tool for any size business. Evaluating new UC solutions can be challenging as e-mail, faxing, voice, video conferencing, and more are merged into a single product. This vendor comparison helps the UC buyer highlight key features of industry leaders like Avaya, ShoreTel, Cisco, Interactive Intelligence, and Mitel.

  • White Paper

    Insider's Guide to Buying a Business Phone System

    Posted February 3, 2012 - 3:10 pm

    Are you shopping for a phone system for your business? Get to know the leading phone system brands and why they are the leaders in their category while learning the differences between on premises and hosted solutions. CompareBusinessProducts.com experts have condensed phone system procuring and implementation best practices to ensure you are prepared before you purchase.

  • White Paper

    Best Phone Systems for a Successful Call Center

    Posted February 3, 2012 - 3:10 pm

    Buying a robust call center phone system is critical for any business doing sales or support over the phone. Our editor reviews seven leading call center phone systems in the market today. This paper will empower any phone system buyer to make the right purchasing decisions on phone system features, reliability, scalability and cost effectiveness.

  • White Paper

    Negotiating a Phone System Deal? Here are 8 Questions to Ask

    Posted February 3, 2012 - 3:10 pm

    Asking the right phone system buying questions before making a purchase can save you substantial money, alert you to phone system limitations, and ensure that your phone system quality is as you expect it to be. Because not all of us are phone system experts, or are involved in phone system implementations, it is critical to know the questions experts ask before investing in an expensive business phone system.

  • White Paper

    9 Important Business Phone System Buyer Questions

    Posted February 3, 2012 - 3:10 pm

    Learn about the most important factors that go into buying the right phone system, such as: scalability, compatibilities, how to negotiate pricing, and more. This demo and compatible white paper are designed to help you be an informed buyer so you can make the optimal decision for your organization. Whether yours is a small, medium, or large-sized business, you'll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.
More Unified Communications content

Unified CommunicationsWhite Papers & Webcasts

White Paper

Market Landscape Report: Online File Sharing and Collaboration in the Enterprise

The trend toward "consumerization" marches onward in IT; more and more end-users are choosing their own hardware plaforms and software applications in lieu of the IT-sanctioned business tools provided by their companies. These end-users are looking to tackle issues like data sharing, portability, and access from multiple intelligent endpoint devices, creating a conundrum for IT as it needs to balance business enablement, ease of access, and collaborative capacity with the need to maintain control and security of information assets. This need for balance is one of the drivers of the fast growing online file sharing and collaboration segment of the SaaS market. This paper examines the market drivers, inhibitors, and top vendors in this segment, including Box, Citrix Sharefile, Dropbox, Egnyte, Nomadesk, Sugarsync, Syncplicity and YouSendIt.

White Paper

Sharing Simplified - Consolidating File-sharing Technologies

Employees need to share content with colleagues within their organization and outside. Yet, ECMs make it hard to share content within a business and impossible between organizations. Read how one company consolidated multiple file sharing technologies to increase productivity and reduce complexity.

White Paper

Content Sharing 2.0: The Road Ahead

A growing number of companies are taking advantage of the natural synergies that exist between cloud-based IT services and content access and sharing. Legacy content management and collaboration systems simply weren't designed to meet the evolving requirements of today's IT and business managers, as well as the needs of content users. Box provides cloud-based content storage, access and collaboration services that require virtually no user training and supports file access and delivery on almost all popular PC and mobile devices. Read how Box let companies rapidly implement a cost-effective and secure content storage and sharing system that can easily expand to accommodate any size and number of files.

White Paper

Box Private Vendor Watchlist Profile: Cloud-Based Content Collaboration Services Enabling Enterprises to Move Toward Next-Generation Collaboration

This IDC Vendor Profile analyzes Box, a company playing in the public cloud advanced storage services market and the content management and collaboration market, and reviews key success factors: market potential, technology/solution, corporate strategy, force multipliers, and customers. The company, headquartered in Palo Alto, California, has over 8 million users and is growing quickly in the file synchronization and collaboration market. Leveraging IDC's expert understanding of the competitive landscape and future outlook, this document highlights company and market information tailored to the investment professional's needs.

White Paper

Farmers Triples Email Usage and Meets FINRA Requirements with Integrated Messaging Solution

The Farmers Insurance Case Study tells the story of Perimeter's progressive relationship with Farmers Insurance and Perimeter's messaging suite of services. Download this case study now to find out the benefits of messaging solutions and how working with Perimeter can simplify your IT needs.

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