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  • Facebook Fatigue has begun

    Posted June 13, 2011 - 2:45 pm

    Facebook membership is down in the U.S., while global growth eases. Will Facebook peak before its IPO?

  • Improve customer service skills

    Posted March 30, 2009 - 2:34 pm

    Mark O'Gara, vice president of infrastructure management at Highmark Inc. discusses dealing with difficult users.

  • What Do You Want?

    Posted September 24, 2008 - 7:58 pm

    I'm conducting some research about what Internet visitors want from a website owner. There are 3 quick drop down selections for classification purposes and then 3 text boxes for you to tell us what you want, what you're frustrated with, and you need.

  • Who's Logged On?

    Posted July 10, 2008 - 6:28 am

    How do you know who's logged on to a Vista machine? For example, what if you're sitting down at a client computer and you're not sure who's logged on and what privileges they have? No problem. You can use the WHOAMI command to get all kinds of useful information about the user who is currently logged on to the computer. Here's the syntax:
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