November 17, 2010, 5:25 PM — This sounds like one of those Fail pictures with the guy on the ladder that's on a chair that's on a table that's on a truck, but trust me; the brakes on the truck are tight.
A managed services/hosting company called Datapipe launched a new service today, offering to manage and maintain the segment of the Amazon EC2 public cloud you use for max-capacity planning or project management or server failover or just playing around with this cloud thing to see if you like it.
The point of cloud, you say, is that you don't have to manage it? Someone else builds it, owns the hardware and keeps it all running, so you don't have to crawl behind the switch rack and get dust bunnies in your hair?
True! That's exactly what cloud is for. Once you get done not getting dust bunnies in your hair, though, you'll eventually want to run something up there you'd rather didn't stop running in the middle of the night when you're asleep, APAC is really mad they can't get to their data, and Amazon isn't answering the phone.
Amazon doesn't answer the phone. If you put something important up there, it's up to you to keep it running.
Datapipe is offering to do that for you -- adding its own security, migration, support, media storage, backup, archiving and relational database management, among other services none, unfortunately, related to dust bunnies.
Cloud abstracts your computing platform, which is already abstracted by virtual servers, and now companies like Datapipe are iterating the abstractovision by implementoring an external virtualonicious support program to keep the damn thing from crashing.
One more level of abstraction and no one will understand what we're talking about.