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ON DEMANDBest Practices in Monitoring VMware
Sponsor:NimsoftTopic:Business Intelligence, Operating Systems, VirtualizationThe benefits of virtualization are unassailable: increased agility, scale, and cost savings to name a few. However, so too are the monitoring challenges posed by these environments-including complexities, lack of visibility and control, and inefficiency.
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ON DEMAND
Enabling your service desk to be the front face to IT
Sponsor:NimsoftTopic:IT Consumerization, IT Management/Strategy, SaaSYour service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times.
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ON DEMAND
Configure, Don't Customize Your Service Desk
Sponsor:NimsoftTopic:CRM/ERP, IT Management/Strategy, SaaSJoin Pink Elephant Analyst George Spalding and Nimsoft Service Desk expert Tim Rochte to learn the perils of customizing your service desk and losing flexibility to adapt to business changes.
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