Webroot woos SMBs with online security

By John E. Dunn, Techworld.com |  Small Business Add a new comment

SMBs are finally being offered a way to buy desktop security that doesn't come
on a CD. U.S. vendor Webroot
has formally launched a suite of security applications delivered as an online
service.

The company has trailed its intention to sell security in a software-as-a-service
(SaaS) form for some weeks, but the company has released more detail to help
SMB customers size up the concept.

The main service, Webroot Web Security SaaS, will be available in three versions;
a Web filtering service offering URL and content security, a higher-level Threat
Protection service specifically for anti-virus and anti-malware, and a Total
Web Protection service that combines the two.

In addition, the company already markets its Webroot Email Security SaaS, which
from this week comes with a range of new features, mainly improvements to content
control in an out of the network to block 'content leakage.'

Using channel partners for sales in the U.K. and Asia, data centers will be
located around the globe, including centers in London, Amsterdam and Stockholm
to cover Europe, Sydney to cover Asia, and two U.S. sites, California and Colorado.

"Since implementing Webroot Web Security SaaS in the summer of 2007, we
have much better visibility, control and management of our Internet use,"
Neil Prevett of SMB legal firm Lester Aldridge LLP, was quoted as saying by
Webroot.

"It's easy to set up, configure and use, making it a very valuable tool
in the fight against Internet-based threats and the policing of policies. It
is certainly the best Web security solution we have used to date," he said.

SMBs - particularly the smaller end of that market - are said to struggle with
security, lacking either the expertise or the investment to keep up with its
demands - or so the argument goes. In theory, buying it as a service means not
having to worry about hardware or hardware upgrades, patching cycles, or tiresome
desktop security management. Companies buy exactly the security filtering they
need and spend any spare IT time poring over logs and reports of incidents and
user activity.

It doesn't cover all bases, however. Users can still steal data from within
the network, and it would be a brave company that abandoned all desktop software
security in favor of an all-online approach. If a portion of the workforce use
laptops, they will still need protection when unable to connect to Webroot's
server proxies.

Pricing for the full Total Web Protection service starts at US$5 (£2.56)
per user, per month, not including volume discounts. Web Filtering alone is
$2.50 per user, per month, and Threat Protection at $3.50 per user, per month.
Non-U.S. pricing was not available at press time.

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