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FEATURED WHITE PAPERNext-Generation Customer Experience Management
Sponsor:IBMTopic:Enterprise Software, IT ManagementThis Aberdeen Analyst Insight provides an overview of the top factors driving 2013 customer experience management (CEM / CXM) programs.
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WHITE PAPER6 Enterprise Solutions for Successful Identity Management
Sponsor:Ping IdentityTopic:Cloud Computing, Enterprise Software, SecurityOur simple, proven and secure solutions address six use cases for cloud application access, cloud user provisioning, native mobile apps, secure API access and social identity integration.
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WHITE PAPERA Smarter Approach to CRM: An IBM Perspective
Sponsor:IBMTopic:Application Management, Enterprise SoftwareRead this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.
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WHITE PAPERThe Top 10 Secrets to Using Data Mining to Succeed at CRM: Discover Proven Strategies and Best Practices
Sponsor:IBMTopic:Application Management, Enterprise SoftwareThis white paper address how data mining is used to get more value from CRM systems -- particularly focused on application of predictive analytics to the customer lifecycle (acquire, grow, retain.)
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WHITE PAPERCognos Express: A Step-by-Step Approach to Successful Business Intelligence
Sponsor:IBMTopic:Business Intelligence, Enterprise SoftwareOrganizations that have the most success with BI typically approach it incrementally. Discover a step-by-step strategy for success in this newsletter featuring research from Gartner.
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WHITE PAPERGaining and Executing a Smarter Understanding of Customers
Sponsor:IBMTopic:Business Intelligence, Enterprise SoftwareThis article discusses the urgent need for firms to successfully engage with customers, including handling issues such as social media and mobility, and at accomplishing this goal with smarter IBM collaboration and CRM solutions.
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WHITE PAPERIBM WebSphere Cast Iron Cloud integration: Integrate Microsoft Dynamics in days
Sponsor:IBMTopic:Cloud Computing, Enterprise SoftwareIBM WebSphere Cast Iron Cloud integration is a low-cost, plug-and-play solution that enables system-to-system and B2B communication with no coding.
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WHITE PAPERMicrosoft Dynamics AX solutions from IBM: Powerful, agile and simple enterprise resource planning
Sponsor:IBMTopic:Application Management, Enterprise SoftwareIBM provides consulting, implementation and application management services for Microsoft Dynamics AX, a comprehensive ERP solution for midsize and larger organizations that empowers people to work effectively, manage change, and compete globally.
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WHITE PAPERIBM and SAP: Delivering enterprise solutions for a world on the move
Sponsor:IBMTopic:Application Management, Enterprise SoftwareIBM supports SAP clients with business consulting services with global implementation and outsourcing capabilities plus infrastructure of optimized servers and storage, DB2 database, Alloy, middleware and software.
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WHITE PAPERMaximizing enterprise resource planning ROI: A guide for midsize companies
Sponsor:IBMTopic:Application Management, Enterprise SoftwareIn this paper, we highlight the common reasons why midsize companies often do not realize significant ROI with their ERP system implementations and suggest solutions for getting the most value from their applications.
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