White Papers
- SORT BY:
- Most Recent
- Topic
- Sponsor
-
FEATURED WHITE PAPERFTP vs MFT: Why It's Time to Make the Change
Sponsor:IBMTopic:Consumerization of IT, IT ManagementGet the facts you need to make the case for managed file transfer. Read the report to get head-to-head comparisons of cost, reliability, visibility, security & management and get the information you need to make a compelling case for moving to MFT.
Download Now -
WHITE PAPEROne Size Shouldn't Fit All: Achieving Partner Engagement with Flexible B2B Integration
Sponsor:IBMTopic:Application Management, Business IntelligenceLearn how IBM delivers tools to effectively connect with partners across your value chain, automate processes for increased cost savings and customer satisfaction, and enhance collaboration to drive greater success for your organization.
Download Now -
WHITE PAPERThe eGuide to Data Movement and Governance: Helping Business Professionals Stay Up to Speed
Sponsor:IBMTopic:Data ProtectionThe purpose of this eGuide is to help you grasp the measures that can keep your organization on track to meet objectives and in line with regulations.
Download Now -
WHITE PAPERForrester Report: IT Leaders Must Regain Trust and Become a Strategic Partner in Commerce
Sponsor:IBMTopic:Consumerization of IT, IT ManagementRead this report to get the results of a survey of nearly 400 business leaders in commerce-related roles and learn about the new imperatives for IT.
Download Now -
WHITE PAPERNext-Generation Customer Experience Management
Sponsor:IBMTopic:Enterprise Software, IT ManagementThis Aberdeen Analyst Insight provides an overview of the top factors driving 2013 customer experience management (CEM / CXM) programs.
Download Now -
WHITE PAPERSecurity First Insurance deepens connection with policyholders
Sponsor:IBMTopic:Disaster Recovery, SecurityUsing IBM Content Analytics and ECM software, the insurer enhances service to policyholders no matter which channels they use to get in touch.
Download Now -
WHITE PAPERA Smarter Approach to CRM: An IBM Perspective
Sponsor:IBMTopic:Application Management, Enterprise SoftwareRead this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.
Download Now -
WHITE PAPERThe Top 10 Secrets to Using Data Mining to Succeed at CRM: Discover Proven Strategies and Best Practices
Sponsor:IBMTopic:Application Management, Enterprise SoftwareThis white paper address how data mining is used to get more value from CRM systems -- particularly focused on application of predictive analytics to the customer lifecycle (acquire, grow, retain.)
Download Now -
WHITE PAPERCognos Express: A Step-by-Step Approach to Successful Business Intelligence
Sponsor:IBMTopic:Business Intelligence, Enterprise SoftwareOrganizations that have the most success with BI typically approach it incrementally. Discover a step-by-step strategy for success in this newsletter featuring research from Gartner.
Download Now -
WHITE PAPERGaining and Executing a Smarter Understanding of Customers
Sponsor:IBMTopic:Business Intelligence, Enterprise SoftwareThis article discusses the urgent need for firms to successfully engage with customers, including handling issues such as social media and mobility, and at accomplishing this goal with smarter IBM collaboration and CRM solutions.
Download Now
