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Preventing Data Breaches in Privileged Accounts Using Access Control
Sponsor: BeyondTrust
It is critical that organizations are proactive in their approach to mitigating insider threats. This white paper explores insider attacks, threats and risks involved across every enterprise. We will recommend a sound, cost-saving solution to prevent a disaster from happening to a company's financial assets and reputation using access control.
PCI DSS Compliance in the UNIX/Linux Datacenter Environment
Sponsor: BeyondTrust
This document explains how BeyondTrust PowerBroker supports the Payment Card Industry Data Security Standard (PCI DSS) by limiting and tracking authorization to execute commands and programs that access servers and applications storing and using proprietary cardholder. BeyondTrust PowerBroker provides an auditable process that controls, monitors and records that access.
From Trust to Process: Closing the Risk Gap in Privileged Access Control
Sponsor: BeyondTrust
In this whitepaper, Enterprise Management Associates (EMA) examines this critical issue in IT security administration in light of the BeyondTrust approach to helping businesses move from a trust-based system to a secure, auditable process in order to provide a higher standard of control and better support for regulatory compliance.
Privileged Access Lifecycle Management: How PALM Enables Security, Compliance, and Efficiency for Enterprise IT
Sponsor: BeyondTrust
In this paper, IDC analysts examine the role of identity and access management (IAM) solutions in addressing these needs and specifically looks at the role privileged access lifecycle management (PALM) can play in helping heterogeneous organizations proactively refine their strategies regarding privileged access management controls, cross-platform monitoring, and automated workflow capabilities. Read more.
A Process-based Approach to Protecting Privileged Accounts & Meeting Regulatory Compliance
Sponsor: BeyondTrust
This white paper outlines a sound process-based approach in protecting critical privileged accounts that are found in virtually every application, database and infrastructure device throughout enterprises. To learn more download it today!
Faster, Cheaper and Easier to Maintain
Sponsor: HP
This paper will explore the performance characteristics, energy demands and maintenance requirements of today's new, energy-efficient servers, and their potential impact on cost-containment strategies such as refresh-cycle adjustment. Download the whole report!
Improving Customer Retention and Satisfaction
Sponsor: Citrix GoToAssist
It is 5 times more expensive to acquire a new customer than to retain an old one. This Ziff Davis white paper explores the relationship between customer retention and the quality of technical support and reveals 12 crucial remote-support tools that enable your team to boost customer satisfaction.
Applying Remote Support Technology for Maximum Impact
Sponsor: Citrix GoToAssist
Remote-support technology is a powerful tool for support delivery. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.
Supporting Employees Anytime, Anywhere
Sponsor: Citrix GoToAssist
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology.
People + Processes + Technology: Creating a Winning Formula for Customer Support
Sponsor: Citrix GoToAssist
You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or even mediocre. This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.
