Troubleshooting Messages Stuck in Outbox
Sometimes you click Send and wish you hadn't. For example, you're annoyed with your boss and wrote an email telling him how you don't like the color of his tie, then instead of clicking Delete you accidentally click Send—oops!
One way around this is to create a rule that delays sending your messages—see my earlier tip called Keep Outlook 2007 Messages in Outbox for information on how to do this.
One user thought he had an easier answer though—just clear the Send Immediately When Connected checkbox on the Mail Setup tab of the Options dialog in Outlook 2007. Then click the Send/Receive button on the same tab to open the Send/Receive Groups dialog and make sure Schedule An Automatic Send/Receive Every list control is set to 5 minutes (or longer if you need more time to consider things). The trouble is, one user I know who did this noticed that his email messages never got sent—they just queued up in his Outbox. What could be wrong here?
This problem typically arises because your Microsoft Exchange mailbox isn’t included in the Send/Receive Group that’s syncing every 5 minutes. The solution is to open the Mail Setup tab of your Options dialog again, select the Send/Receive Group you're having problems with (or the All Accounts group if it's the only one you have configured), click the Edit button, select Microsoft Exchange over on the left, select the Include The Selected Account In This Group checkbox and click OK.
Quick tip: You can bring up the Send/Receive Groups dialog fast by pressing CTRL+ALT+S.
Got any Microsoft Outlook tips you want to share with other readers? Email me and I'll share them in a future post on this blog.
Sign up for ITworld's Daily newsletter
Follow ITworld on Twitter @IT_world
jfruh
Apple syncing patent can't come soon enough
pasmith
New Twitter features borrow from 3rd party clients
Esther Schindler
Open Source Changes the Software Acquisition Process
mikelgan
How to set up continuous podcast play on the new iTunes
David Strom
Five important Windows 7 mobility features
sjvn
Guard your Wi-Fi for your own sake
Sandra Henry-Stocker
Grepping on Whole Words
Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
Join the conversation here
Quick, practical advice for IT pros. Made fresh daily.
Want to cash in on your IT savvy? Send your tip to tips@itworld.com. If we post it, we'll send you a $25 Amazon e-gift card.













