Dell Tuesday denied that it has boosted the price of what it charges customers for "downgrading" to Windows XP from Vista when they purchase new desktops and laptops in the company's popular Inspiron consumer line.
"We have not increased the pricing, nor are we charging US$150 for Windows XP," said Dell spokesman David Frink , reacting to a Computerworld story published Monday . "For customers who order a system with Windows XP Professional via the downgrade rights program, Dell charges $20 to ... pre-install Windows XP Pro with all drivers on the system, include a reinstall CD and include a Vista Business install DVD, plus a CD with Vista drivers."
The $130 difference between the $20 that Dell charges for the downgrade and the $150 price the company advertises on its Web site is what it costs buyers to upgrade Vista from the standard Home Premium edition and the Business edition, said Frink.
Sidekick: The Good News & the Bad News Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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