Rush for Windows 7 RC crashes MSDN, TechNet pages
Although Microsoft Corp. Thursday said it had delivered Windows 7 Release Candidate (RC) to subscribers of the company's developer and IT services, the download sites for those services were offline as of noon ET.
Microsoft Developers Network (MSDN) and TechNet subscribers were supposed to find the 32- and 64-bit editions of Windows 7 RC available for download today. But in a snafu reminiscent of the problems Microsoft had in January when it tried to launch Windows 7 Beta, the download pages for the release candidate were inaccessible to Computerworld, despite numerous attempts over an hour-long span.
Attempts to reach the MSDN download for Windows 7 RC, for instance, were greeted with the message "Sorry, we were unable to service your request," while the TechNet download page brought up the error "We're sorry! The page you were expecting to see has been removed or is unavailable."
Earlier this year, Microsoft had set Jan. 9 as the launch date for the public beta of Windows 7, but the rush by users overloaded the company's servers, causing it first to postpone the debut and then to restart it, this time successfully, the next day.
TechNet and MSDN subscribers were not happy.
"Man, this stinks," said a user identified as Lyle Pratt, on a TechNet message forum at 10 a.m. ET.
"I can't believe we can still bring MSDN to its knees!?" added John Butler, a Microsoft partner. "Surely, they should be able to deal with this? Not a good advert for Microsoft."
Other messages quoted e-mails from TechNet's support services that suggested subscribers keep trying to reach the download page, but did not offer any explanation for the problems people were reporting.
A Microsoft spokeswoman claimed that the download sites were live in an e-mail at noon, but additional checks showed that the pages remained offline.
Windows 7 RC is slated to be available for public download next Tuesday, May 5.
Computerworld
Sign up for ITworld's Daily newsletter
Follow ITworld on Twitter @IT_world
On Twitter now
windows
Powered by Twitter
jfruh
Apple syncing patent can't come soon enough
pasmith
New Twitter features borrow from 3rd party clients
Esther Schindler
Open Source Changes the Software Acquisition Process
mikelgan
How to set up continuous podcast play on the new iTunes
David Strom
Five important Windows 7 mobility features
sjvn
Guard your Wi-Fi for your own sake
Sandra Henry-Stocker
Grepping on Whole Words
Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
Join the conversation here
Quick, practical advice for IT pros. Made fresh daily.
Want to cash in on your IT savvy? Send your tip to tips@itworld.com. If we post it, we'll send you a $25 Amazon e-gift card.
do I have to download
if someone else has an RC1 copy and I have a 7000 Beta key?