• Google named Best Place to Work in U.S. by Fortune

    Posted January 19, 2012 - 4:09 pm

    Google moved up three spots to claim the top position in Fortune's list of the 100 Best Companies to Work For in the U.S.
  • Zappos data breach response a good idea or just panic mode?

    Posted January 17, 2012 - 9:56 pm

    In acknowledging a data breach in which information related to as many as 24 million customers was stolen, online shoe and clothing retailer Zappos has taken assertive steps, including compelling customers to change passwords, plus temporarily foregoing 800-number phone service in an effort to redeploy customer-service representatives to respond to customer email.
  • Time to change your Amazon password (and everything else)

    Posted January 17, 2012 - 5:05 pm

    Hackers have gained access to 24 million customer records at Zappos (including mine). Will Amazon and your bank be next?
  • Online retailers turn to social networks for holiday profits

    Posted January 5, 2012 - 12:04 pm

    Retailers are going out of their way this year to integrate holiday season sales efforts with social networking sites to boost bottom line profits.
  • Zappos website conversion philosophy

    Posted May 26, 2010 - 12:05 pm

    On a scale of one to ten, how weird are you?
  • These CIOs go way beyond IT-business alignment

    Posted May 24, 2010 - 1:33 pm

    Paul Heller is CIO at Malvern, Pa.-based Vanguard Group Inc. -- at least for now. He could very easily be plucked out of that job and reassigned to lead the company's multibillion-dollar retail mutual funds business. In fact, he's been there, done that, swapping jobs in 2006 with former Vanguard CIO Tim Buckley, who now helms the retail investor group.
  • Zappos tries video sharing to boost sales

    Posted February 24, 2010 - 5:22 pm

    Sometimes you take a chance on technology even when you can't predict hard returns, hoping that an educated experiment will create business opportunities.
  • Zappos gets savvy with social media

    Posted October 19, 2009 - 4:38 pm

    As a fast-growing online retailer of shoes and other apparel, is a power player when it comes to using social media such as Facebook and Twitter to engage with existing and potential customers. Zappos CEO Tony Hsieh has nearly 1.3 million followers on Twitter, and the company's official Facebook page has almost 21,000 fans.
  • How Twitter can make you a better and happier person

    Posted March 16, 2009 - 11:09 am CEO, Tony Hsieh, says Twitter makes him a "better, and happier person". Zappos uses Twitter for building more personal connections with employees and customers, but Hsieh says Twitter has helped him grow personally.
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