Sarah K. White

Senior Writer

Sarah White is a senior writer for CIO.com, covering IT governance, hiring & staffing, and IT jobs.

What is ITSM? Managing IT to serve business needs

What is ITSM? Managing IT to serve business needs

IT service management (ITSM) is a set of policies, processes and procedures that helps businesses build structure around the lifecycle of IT services, from creation to management and upkeep.

15 leadership certificate programs to boost your career

15 leadership certificate programs to boost your career

Leadership training can help you hone the skills necessary to succeed in high-level positions. These in-person and online certificate programs can help you develop the optimal leadership qualities for your organization and career.

What is Kaizen? A business strategy focused on improvement

What is Kaizen? A business strategy focused on improvement

Kaizen offers a more holistic approach than most IT frameworks in that it aims to improve everything in your organization from people to processes to products.

What is Lean Six Sigma? Blending methodologies to reduce waste and improve efficiency

What is Lean Six Sigma? Blending methodologies to reduce waste and improve efficiency

Lean and Six Sigma are the perfect pair when it comes to improving customer value by reducing waste, boosting productivity and reducing defects and variations in products and services.

What is vendor management? The key to productive vendor partnerships

What is vendor management? The key to productive vendor partnerships

Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.

15 best data science bootcamps for boosting your career

15 best data science bootcamps for boosting your career

Whether you’re a recent grad, seasoned IT pro or someone looking to make a career change, these bootcamps will set you on the right path for a career in data science.

What is a business relationship manager? A key role for bridging the business-IT divide

What is a business relationship manager? A key role for bridging the business-IT divide

Business relationship managers help integrate IT into the organization by fostering inter-departmental communication and collaboration in service of business goals.

MCSA certification guide: How to become a Microsoft Certified Solutions Associate

MCSA certification guide: How to become a Microsoft Certified Solutions Associate

Microsoft’s associate level certifications are a smart choice to prove your skills and bolster your resume as you launch and develop your career in IT.

Top 15 data science professional development certificates

Top 15 data science professional development certificates

You don’t need to go back to college full-time to land a job in data science. These 15 professional development courses are designed to accelerate your data science candidate.

CISA certification guide: Certified Information Systems Auditor explained

CISA certification guide: Certified Information Systems Auditor explained

If you want to demonstrate your knowledge, abilities and skills for IT auditing, the CISA certification from the ISACA is a great place to start.

What is a business intelligence analyst? A role for driving business value with data

What is a business intelligence analyst? A role for driving business value with data

The business intelligence analyst role is highly analytical and requires a balance of IT, communication and problem-solving skills.

What is an IT auditor? A vital role for risk assessment

What is an IT auditor? A vital role for risk assessment

An IT auditor is responsible for analyzing and assessing an organization’s technological infrastructure to find problems with efficiency, risk management and compliance.

10 IT certs paying the highest premiums today

10 IT certs paying the highest premiums today

Looking for the next hot IT certification to add to your resume? According to data from Foote Partners, these 10 IT certifications increased the most in value in the past year.

10 IT skills paying the highest premiums today

10 IT skills paying the highest premiums today

From ERP and compliance to data visualization, these 10 IT skills grew the most in market value over the past year, according to data from Foote Partners.

What is TBM? A framework for driving value and innovation in IT

What is TBM? A framework for driving value and innovation in IT

In offering guidance and best practices for IT-business alignment, the technology business management (TBM) framework can help your organization better understand IT’s value, increase collaboration and give deeper insights into IT...

What is COBIT? A framework for alignment and governance

What is COBIT? A framework for alignment and governance

COBIT is an IT management framework developed by the ISACA to help businesses develop, organize and implement strategies around information management and governance.

IT executive skills and salaries for today’s top IT roles

IT executive skills and salaries for today’s top IT roles

Information technology has spread across the business, and it only stands to grow larger as companies adopt more technology in service of business goals. Here are the best locations, average salaries and popular skills for the top IT...

What is SWOT analysis? A strategic tool for achieving objectives

What is SWOT analysis? A strategic tool for achieving objectives

SWOT analysis can help your business identify what it’s doing right and what needs to change in the organization — and the process is surprisingly simple.

7 business analyst certifications to advance your analytics career

7 business analyst certifications to advance your analytics career

Business analysts blend data skills and business acumen to the benefit of analytics-driven organizations. Here are seven noteworthy certs to help you get ahead as a business analyst.

What is CGEIT? A certification for seasoned IT governance professionals

What is CGEIT? A certification for seasoned IT governance professionals

CGEIT is a vendor-neutral certification designed for IT professionals responsible for managing IT enterprise governance to validate their skills in the field.

Load More