Common sense dictates that if your business wants to scale upwards, it needs to secure more sales. However, building a solid base of satisfied customers who will recommend your services is impossible if your sales team struggles...
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
Amazon's pilot program for providing healthcare to Seattle-area employees through telemedicine and at-home visits is only the latest in a concerted effort by companies to cut costs and improve care for employees.
Winners of the 2019 Forrester and InfoWorld EA Awards show strengths in business architecture and architecture governance, realizing a vision for digital transformation
If your organization is seeking efficient project delivery, decreased time-to-market, and increased stakeholder value, then the Scaled Agile Framework may be right for you.
A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn’t an exact science.
IT service management (ITSM) is a set of policies, processes and procedures that helps businesses build structure around the lifecycle of IT services, from creation to management and upkeep.
Leadership training can help you hone the skills necessary to succeed in high-level positions. These in-person and online certificate programs can help you develop the optimal leadership qualities for your organization and career.
More companies need to realize that an inherent staffing misalignment around their CISO role presents potentially critical exposure to the organization.
A strong employee experience can be a key differentiator in tight talent markets and essential to success as digital transformation increasingly takes hold.