Outsourcing

Outsourcing | News, how-tos, features, reviews, and videos

Atos to modernise WA Health in $124M Oracle deal

Global IT services provider Atos has won a five-year contract to overhaul the Western Australian Department of Health’s (WA Health) legacy infrastructure.

headache man

outsourcing unstable thinkstock

11 outsourcing myths debunked

Outsourcing has evolved — and so too have the misconceptions around what makes a successful sourcing partnership in the digital era.

top10 ts

The top 10 IT outsourcing service providers of the year — and the top 10 challengers

Find out which vendors are rising and which are falling in Everest Group’s third annual outsourcing vendor rankings. Plus, the analyst firm ranks the top challengers that are winning business away from the biggest IT services brands.

outsourcing ts

Outsourcing remains strategic in the digital era

Companies racing to digitalize their businesses are adopting cloud computing at a rampant rate. But traditional outsourcing also remains a crucial option for CIOs looking to free up valuable IT resources.

Hurting for IT help? Hire a trained GI vet

Hurting for IT help? Hire a trained GI vet

One IT professional services firm is meeting increasing demand for U.S.-based skills by training military veterans in key IT domains, from business analysis to devops.

it dev in north america

Why IT service providers are investing in North America

IT outsourcing providers have been opening more service centers in the U.S. with Seattle, San Francisco and Toronto emerging as hot spots for digital services.

capitol dome congress

IT worker who trained H-1B-holding replacement aims for Congress

Craig Diangelo, a one-time IT worker at Northeast Utilities in Connecticut who had to train his H-1B-visa-holding replacement, is running for Congress.

robots humans working together ts

Don't fear the robots, embrace the potential

Robotic process automation is not necessarily replacing human workers, but creating more capacity and the potential for employees to focus on higher-value activities.

H-1B Visa statue of liberty against american flag

H-1B giant Infosys gets carrot -- and stick -- to hire ‘Americans’

IT offshore outsourcing giant Infosys plans to hire 10,000 "American workers" over the next two years.

H-1B visa man entering U.S. with briefcase

IT leaders say current H-1B program works

Corporate technology leaders worry that proposed H-1B visa changes will increase costs and scarcity for highly skill IT talent, according to Harvey Nash survey.

dsc05314

Fired IT workers to file discrimination lawsuit

Only a few civil cases have alleged national origin discrimination in offshore outsourcing, but interest in raising this issue appears to be gaining ground.

business man megaphone message

9 things your service provider wants you to know

Enterprise IT can avoid some of the pitfalls in these tricky relationships by heeding advice from the providers themselves.

2016 digital transformation

How design thinking can transform IT outsourcing

In the era of digital transformation, design thinking can enable a new way of working between IT outsourcing customers and providers.

H-1B visa tech workforce

Trump’s H-1B reform resolves few questions

It’s unclear if the U.S. president’s latest order will, in fact, help American IT workers or lead to increased offshoring and automation.

Brexit - Britain, European Union puzzle pieces

How Brexit will impact global CIOs and IT services

Global CIOs must begin planning now for the impact of Brexit on their IT services and outsourcing strategies.

H-1B visa Statue of Liberty America

Trump's H-1B reform may go the way of healthcare

U.S. Rep. Darrell Issa (R-Calif.) and U.S. Sen. Orrin Hatch (R-Utah) plan to re-introduce new versions of old bills that raise the visa cap.

outsourcing international workers

How to evaluate domestic IT service provider locations

The uncertainty of the future of the H-1B visa program is causing businesses to take a closer look at U.S. IT service delivery locations.

acquisitions and ai primary

Acquisition signals increasing role of AI in outsourcing

Genpact’s plan to purchase Rage Frameworks represents an evolution in IT automation and business process services – moving from improving back-office functions to enabling true digital transformation.

automation ts

Questions to ask before choosing an automation partner

Intelligent automation has the potential to transform outsourcing engagements, but customers should do their due diligence before choosing their partners.

Load More