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Microsoft Teams vs. Slack

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Salesforce to expand Einstein Voice Skills so users can create custom voice apps

Salesforce is among a number of tech firms aiming to bring voice to the enterprise, though most users will have to wait until 2021 to access its AI voice assistant.

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Claris launches workflow automation tool beta

The Apple subsidiary says its new Claris Connect is designed to connect third-party cloud apps and automate workflows.

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Atlassian expands Jira Service Desk to non-IT biz teams

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal.

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IBM: ‘Mac users are happier and more productive’

IBM, which has embraced Apple hardware in a big way, says the employees who use Macs are more likely to stay at the company – and are more productive. The insights came at this weeks Jamf Nation User Conference.

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Zoho launches WorkDrive to put greater focus on teamwork

Zoho’s new file management system will replace Zoho Docs and serve as the underlying document storage platform for all of the company’s 40-plus apps.

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How to use Gmail labels to tame your inbox

Gmail labels can serve as your secret weapon against inbox chaos. Here's how to tap into their full potential.

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Cortana can now read emails out loud in Outlook for iOS

The AI-powered voice assistant will also help schedule meetings, as Microsoft continues to reposition Cortana as a powerful enterprise assistant.

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Microsoft Teams gets private channels, email integration with Outlook

Microsoft’s work stream collaboration platform is getting a slew of updates, including the long-awaited private channels and new IT admin controls.

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Trello looks to streamline tasks with template galleries, automation

New community templates showcase how customers are using Trello to manage workflows, as Atlassian boasts its has reached 50M registered users.

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Word for Office 365 cheat sheet

Are you getting the most from Microsoft Word for Office 365 in Windows? Learn to use the best new features.

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Slack adds app home screen, better app discoverability

The collaboration software vendor is hoping to make it easier for developers to build apps for its platform, and help users find those apps once they're released.

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Slack rolls out new Salesforce integrations, launches Workflow Builder

The team collaboration software vendor has also made its Workflow Builder app available following customer trial.

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Asana adds workflow automation, voice transcription

The company hopes to cut down on “work about work” with new automation features that include a mobile optical computer recognition tool for digitizing text from images.

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Facebook sends its Portal smart display to work

A new Workplace app for Portal is among a raft of features announced at this week’s Flow user conference.

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20 Slack tips, tricks and hacks for power users

Slack is a powerful collaboration tool with many hidden ways of doing things. Here’s how to get the most from it from users who know it best.

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How Gmail filters can help organize your inbox

Automate your inbox and enhance your organization by taking full advantage of what Gmail filters have to offer.

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Dropbox launches Spaces, its ‘smart’ collaboration workspace

Dropbox hopes to become a central tool for employee productivity and collaboration with Dropbox Spaces, which launched alongside several other updates.

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How to roll out the right tech for frontline workers

Corporate spending on hardware for non-office workers is on the rise as companies look to boost productivity and reduce errors. With that in mind, Gartner analyst Rob Smith offered advice at this month’s Digital Workplace Summit on...

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