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crm

8 CRM implementation best practices

A poor-quality CRM implementation can significantly impact the bottom line. Here’s what you should consider when choosing and rolling out a CRM system to ensure a faster return on your enterprise software investment.

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15 Alexa skills for business success

Amazon’s Alexa virtual assistant is now ready to play a role in the enterprise. These skills will help make the AI behind Alexa more business-savvy.

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Serverless computing with AWS Lambda, Part 2: AWS Lambda with DynamoDB

Integrate your AWS Lambda backend with a DynamoDB datastore, then use the AWS SDK to invoke Lambda functions from a Java client

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How to make sure Windows gets the right patches coming to it

Windows users can take these steps to insure their PCs continue to receive security updates in the wake of the Spectre and Meltdown flaws.

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Your first UWP application: Use this shortcut to get started

Microsoft’s open source Windows Template Studio speeds up application development for the post-Win32s era

Computerworld - Microsoft Word 2016 Cheat Sheet

Word 2016 cheat sheet

Are you getting the most from Microsoft Word 2016 for Windows? Get to know the key features.

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Tips for new tech devices

Tips, tricks, apps and advice for getting the most out of iPhones, Android devices, Macs, Windows 10 PCs, Alexa devices and more.

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How to get a cutting-edge web browser

From Chrome Canary to Microsoft Insider Preview, you can experience tomorrow’s browser features today — if you don’t mind the risks of pre-release software.

Android Security

How to securely erase your Android device in 4 steps

Securely wiping an Android device isn't difficult, but there are some critical steps you don't want to overlook.

iphone security

How to securely erase an iPhone in just 3 steps

Apple makes it relatively easy to wipe data from an iPhone, but there are several steps to consider before you erase everything. Here’s what to do.

Computerworld - Scary Tech [Slide-04] - Zombie botnets. Zombies. Yikes.

How to kill a dead project

Think you might have a zombie IT project on your hands? Killing it can be challenging. It takes just the right mix of forensics and logistical know-how, and a lot of political will.

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Better charts. Smarter lookups. Your Excel spreadsheets made better.

You'll be able to easily sort your chart troubles, tame the lookup error monster and slick up your forms with these 10 Excel tips.

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How to move data between your Android phone and computer

A few simple swipes, and you're on your way to accessing the files and folders on your Android phone from your PC or Apple computer. JR Raphael walks you through these easy steps.

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How to use Google's Chrome Remote Desktop

Get your desktop at your fingertips with these easy, step-by-step instructions for setting up Google's Chrome Remote Desktop.

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How to determine, document, and communicate your project scope

Determining, documenting and sharing a project’s scope can be complicated and stressful. Here are a couple of business leaders willing to share how they go about it and what they found to be successful.

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40 Chromebook tips for maximum productivity

Supercharge your Chrome OS experience with these time-saving tricks and techniques.

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10 incredibly useful Excel keyboard shortcuts

Here are 10 incredibly useful Excel keyboard shortcuts you probably haven't discovered yet.

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Build an ultra-secure Microsoft Exchange Server

Yes, it's possible to do a Microsoft Exchange Server deployment that is secure enough for all but the most sensitive information. Here's how to do it.

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