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White Paper | Presented by Qubole Inc

5 Tips on Building a Big Data Culture

From hiring practices to self-service technology and employee empowerment, our 5 Tips on Building a Data-Driven Culture will set you on a path to become a truly data-driven organization -- one that uses data to start, continue, or conclude every single business decision, no matter how major or minor.

White Paper | Presented by Qubole Inc

Big Data Buyers Guide

The cloud and big data are really a perfect match as the dynamic scalability and affordability of the cloud match well with the massive scale and "bursty" nature of resources that are required for big data analytics. Whether you are just evaluating cloud big data platforms or already running big data in the cloud - this guide is for you.

White Paper | Presented by Qubole Inc

Data Warehouses vs Data Lakes A Primer

What distinguishes a data lake from a data warehouse? Do you need to choose or do you need both? What are current best practices for setting up the relationship between a data warehouse and a data lake? We answer these questions and more, and explain why augmenting your existing data warehouse with a data lake is the best path to take given the current state of maturity of the various technologies.

White Paper | Presented by CloudCraze

Why Digital Will Become the Primary Channel for B2B Engagement

For the first time in history, nearly half of B2B organizations offer their full suite of products online. This digital shift has led to explosive growth for companies who have invested in an eCommerce channel. Learn more from a survey of 400+ manufacturing and B2B consumer packaged goods (CPG) decision makers. Download the report now.

Quality Management Powered by Omnichannel Analytics: Better Together

In this webinar we will look at the benefits of operationalizing customer and agent analytics with a worthwhile quality program in order to get the most of your analytics.

Trial Download | Presented by SelectHub

Top BI Tools for 2018 - Expert Ratings and Pricing - Free Analyst Report

Zero in on the best BI solutions for your company. Interactive analyst report gives you comparison ratings, reviews and pricing from actual software selection projects. Unlike some ratings, SelectHub product scores are taken from multiple sources including top analysts and actual buyers of the software- ideal for your shortlist.

White Paper | Presented by ServiceChannel

5 Perils of Outsourcing Your Facilities Management

Whether you currently outsource your facilities program or are considering it, you need to know what this approach really costs - and beyond just the actual dollars. Find out what's at risk from outsourcing your facilities management and the alternatives you should consider in this new eBook.

Deliver the Commerce Experiences of Tomorrow

As our world becomes increasingly connected, consumers' digital expectations are rising. According to a study conducted by Forrester, companies are struggling to turn data into compelling customer experiences. Learn how companies can partner with 3rd parties to leverage data and APIs to co-create the customer experiences of tomorrow.

NICE Webinar: The Uberization of Scheduling

In the age of Uber and the sharing economy, workplace flexibility is a top priority. In fact, schedule flexibility is such a high priority that many employees consider it a critical aspect of their compensation package. This new reality is changing the way contact centers schedule their employees; an innovation which is empowering and engaging the workforce.

Quality Management Powered by Omnichannel Analytics: Better Together

In this webinar we will look at the benefits of operationalizing customer and agent analytics with a worthwhile quality program in order to get the most of your analytics.

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